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2 Interpretations of CSCW

Beschreibung

CSCW Mindmap am 2 Interpretations of CSCW, erstellt von soyyochrissi am 28/01/2014.
soyyochrissi
Mindmap von soyyochrissi, aktualisiert more than 1 year ago
soyyochrissi
Erstellt von soyyochrissi vor mehr als 11 Jahre
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Zusammenfassung der Ressource

2 Interpretations of CSCW
  1. Goal: Improve teamwork by using information- and communication systems. -> more flexible, more human and social
    1. Origin: Interest in other disciplines like sociologists, economists...
      1. Work centered, cooperative support of group work by computers. Business oriented view
        1. Work: components and effect of operational system

          Anmerkungen:

          • - Organization of work - Techniques and methods of work  - assignments of work - person has double function as coordinatior an executor
          1. Cooperative work: coop. between individuals, groups and organizations towards a certain goal
            1. intensity of communication as benchmark for cooperation
            2. Supported cooperative Work
              1. support on content level: supply of information, processing content of information
                1. Cooperation process
                2. Computer SCW: use of computers to support cooperative work
                3. Research approach
                  1. Comprehension and Explanation of Group Work

                    Anmerkungen:

                    • Analysis and description of characteristics of the groups and the group processes, communication processes in group, influence of use of technology
                    1. Analysis of: planning tasks, creative tasks, intellectual tasks...
                    2. Work methods and techniques from different disciplines
                      1. computer science: modeling techniques, flow charts etc.
                        1. Organization theory: techniques to create alternatives, brainstorming...
                          1. statistics and social science etc
                          2. Tools and System Development
                            1. Challenge: To design the system under the influence of social and behavioral science factors
                              1. programming languages, prototypes, field and lab development
                            2. Related concepts
                              1. Groupware und Work Group computing
                                1. Groupware as software support for cooperative systems

                                  Anmerkungen:

                                  • besteht aus Soft- und Hardware
                                  1. human: group processes carried out intentionally
                                    1. required software
                                    2. Workgroup computing

                                      Anmerkungen:

                                      • addition of flexible and mostly computer supported tool environments in organizations. Praktische Anwendung der Groupware
                                    3. Workflow Management

                                      Anmerkungen:

                                      • support of enterprise-wide processes. 
                                      1. process automation system on basis of existing systems
                                        1. workflow: finite sequence of activities triggered and finished by an event
                                          1. Workflow Management: modeling, simulation, execution and control of workflow
                                            1. WM System: multiple tools supporting daily tasks
                                            2. Communities: informal group of people with same interests, goals od perform similar activities

                                              Anmerkungen:

                                              • not bound to organizational or corporate boundaries. All participants benefit from collaboration
                                              1. communities of practice
                                                1. area of expertise
                                                  1. community
                                                    1. practice
                                                    2. community support systems

                                                      Anmerkungen:

                                                      • requirements: - support of communication/cooperation - establishment of group awareness - search function fo find certain participants with special knowledge
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