Products that provide an infrastructure to exchange messages
Transmission via SMTP: MS
Exchange or Lotus Domino
Transmission
via X.400
Enhancement of
conventional system:
Unified messaging
infrastructure
Annotations:
SMS, Voice-Mail, Fax VoIP, Instant Messaging are integrated into one portal. Products are Clients (Thunderbird, Lotus Notes..), Webmail, integraated products
Mail-in-Database
Annotations:
Message is not forwarded to individual client, incoming mails are received in a central mail-in database. all agents get informed that message came in. Team mailbox
Bulletin Board Systems
Annotations:
Specialized databases that store messages of different authors to main topics and provide them to a variety of readers. E.g. Lotus notes and Google database
shared information rooms
Project and Group Planning System
Annotations:
Planning system coordinates resoources and capacities and aim to optimize their application
workgroup computing
Manages TIME
Project planning systems, e.g. MS Project
Shared Workspaces
Annotations:
shared workspace in which data and tools are available for participating depending on their role
Shared information pools
Goal: - support of shared task processing;
- information objects and repositories
(artifacts) - examples: BSCW, Quickr, Lotus
Notes