Effective Verbal Communication involves:

Effective Verbal Communication involves:

1. clear speech, pronouncing words correctly, sounding the ends of words

2. avoiding slang including regional words and phrases

3. avoiding jargon, including unnecessary use of acronyms and words

4. use of fomal/informal and age-appropriate language

5. pace, tone and pitch

6. use of non - discriminatory language

7. active listening skills

8. knowing how to use questions effectively

9. using skills to keep a conversation going

10. understanding cultural differences