The Process of Communicating

Lindsay Thorpe
Mind Map by Lindsay Thorpe, updated more than 1 year ago
Lindsay Thorpe
Created by Lindsay Thorpe over 4 years ago
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Middle Nursing Mind Map on The Process of Communicating, created by Lindsay Thorpe on 10/20/2015.
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The Process of Communicating
1 Communication in Nursing Practice
1.1 Essential attribute
1.2 Builds realtionships
1.2.1 Clients
1.2.2 Family
1.2.3 Team Members
1.3 Communicate needs, to avoid burnout
1.3.1 Working to hard you become to tired
2 Communication and interpersonal relationships
2.1 Establish helping and healing
2.2 Ability to relate to others
2.3 Developing communication skills
2.3.1 Requires understanding of communication process
3 WHY WE COMMUNICATE
3.1 1. Physical Needs
3.1.1 Effect Health
3.2 2. Identity Needs
3.2.1 Decide who we are
3.2.1.1 Based on others reactions
3.3 3. Social Needs
3.3.1 Inclusion
3.3.1.1 Feeling of belonging
3.3.2 Control
3.3.2.1 Help to change things
3.3.3 Affection
3.3.3.1 Help others, be helped
3.4 4. Practical Goals
3.4.1 Communicating needs and wants
4 POOR COMMUNICATION EQUALS:
4.1 Poor Client Outcome
4.2 Increased adverse incidents
4.3 Decreased professional credibility
5 5 LEVELS OF COMMUNICATION
5.1 Intrapersonal
5.1.1 Self talk & inner thought
5.2 Interpersonal
5.2.1 one-to-one
5.3 Transpersonal
5.3.1 Interaction with persons spiritual domain
5.4 Small Group
5.4.1 Interactions with small number
5.5 Public
5.5.1 Interactions with audience
6 Basic Elements
6.1 Referent
6.1.1 Motivates one to communicate with other
6.2 Receiver
6.2.1 Receives msg from other person
6.2.1.1 Decode msg
6.3 Interaction
6.3.1 Receiver becomes sender
6.4 Environment
6.4.1 Where communication happens
7 Sender
7.1 Person sending info
8 Noise that affects Communication
8.1 3 Types
8.1.1 External
8.1.1.1 Loud noises, other non noises
8.1.2 Physiological
8.1.2.1 Illness or fatigue in receiver or sender
8.1.3 Psychological
8.1.3.1 Embarrasment, anger disappointment, stress, nerves, feeling of judgment
9 Forms
9.1 Verbal
9.1.1 7%
9.2 non verbal
9.2.1 55%
10 Respecting personal space
10.1 2. Intimate interactions
10.1.1 0 - 45 cm
10.1.2 i.e Huggin a child
10.2 1. Personal interactions
10.2.1 45cm - 1 meter
10.3 3. Social Interactions
10.3.1 1-4 meters
10.3.2 Small group discussion
10.4 4. Public interactions
10.4.1 Greater than 4 meters
10.4.2 i.e teaching in a classroom
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