8024100
Beschreibung
Mindmap von Natalia Vera, aktualisiert more than 1 year ago
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Erstellt von Natalia Vera
vor mehr als 9 Jahre
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59. PEOPLE ASSUME IT'S YOU, NOT THE
SITUATION
- read and answer the following:
- a man is walking down a busy street on his way to an appointment, he sees a student drop a folder of papers. He glances, but doesnt stop.
- What do you think? why didn't he stop to help with the papers?
- did you answer "Well, he's a self-absorbed person who doesn't usually help strangers"
- WELL... you just made a FUNDAMENTAL ATTRIBUTION ERROR
- You assume is not the situation, but his personality that is causing such behavior
- Don't feel bad, Research shows that its VERY HARD to stop making fundamental attribution errors.
- SO...
- If you're interviewing people about how they would use the product youre desiging, BE CAREFUL HOW YOU INTERPRET!
- DO NOT forget about THE SITUATIONAL FACTORS first!
- DO NOT forget about THE SITUATIONAL FACTORS first!
- Try to build ways to cross-check your own biases.
- If you're interviewing people about how they would use the product youre desiging, BE CAREFUL HOW YOU INTERPRET!
- SO...
- Don't feel bad, Research shows that its VERY HARD to stop making fundamental attribution errors.
- You assume is not the situation, but his personality that is causing such behavior
- WELL... you just made a FUNDAMENTAL ATTRIBUTION ERROR
- did you answer "Well, he's a self-absorbed person who doesn't usually help strangers"
- What do you think? why didn't he stop to help with the papers?
- a man is walking down a busy street on his way to an appointment, he sees a student drop a folder of papers. He glances, but doesnt stop.
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