59. PEOPLE ASSUME IT'S YOU, NOT THE SITUATION

59. PEOPLE ASSUME IT'S YOU, NOT THE SITUATION

1. read and answer the following:

   • a man is walking down a busy street on his way to an appointment, he sees a student drop a folder of papers. He glances, but doesnt stop.
     • What do you think? why didn't he stop to help with the papers?
       • did you answer "Well, he's a self-absorbed person who doesn't usually help strangers"
         • WELL... you just made a FUNDAMENTAL ATTRIBUTION ERROR
           • You assume is not the situation, but his personality that is causing such behavior
             • Don't feel bad, Research shows that its VERY HARD to stop making fundamental attribution errors.
               • SO...
                 • If you're interviewing people about how they would use the product youre desiging, BE CAREFUL HOW YOU INTERPRET!
                   • DO NOT forget about THE SITUATIONAL FACTORS first!
                 • Try to build ways to cross-check your own biases.