Chapter 9 T/F

Question 1

1. Extrinsic motivation causes people to participate in an activity for their own enjoyment.

Answer

true

Question 2

2. Maslow’s hierarchy of needs states that people’s behaviors are guided or motivated by a sequence of needs.

Answer

true

Question 3

3. Maslow suggests that each level of the hierarchy of needs is not necessarily a prerequisite for the levels above.

Answer

true

Question 4

4. According to Herzberg, hygiene factors such as larger salaries, more supervision, or a more attractive work
environment would motivate workers to do more if present.

Answer

true

Question 5

5. People who need institutional power or social power want to organize others to further the goals of the organization.

Answer

true

Question 6

6. Managers who believe in Theory Y assume that workers dislike and avoid work if possible, so managers must use
coercion, threats, and various control schemes to get workers to make adequate efforts to meet objectives.

Answer

true

Question 7

7. Assignment, budget, promotion, money, and penalty influence bases are automatically available to project managers as
part of their position.

Answer

true

Question 8

8. Thamhain and Wilemon found that when project managers used work challenge and expertise to influence people,
projects were more likely to succeed.

Answer

true

Question 9

9. Legitimate power involves using personal knowledge and expertise to get people to change their behavior.

Answer

true

Question 10

10. According to Covey, project managers must use a win/lose approach in making decisions.

Answer

true

Question 11

11. A responsibility assignment matrix (RAM) is a matrix that maps the work of the project as described in the OBS to the
people responsible for performing the work as described in the WBS.

Answer

true

Question 12

12. A RAM is used only to assign detailed work activities.

Answer

true

Question 13

13. A staffing management plan describes when and how people will be added to and taken off the project team.

Answer

true

Question 14

14. Resource leveling results in fewer problems for project personnel and accounting departments.

Answer

true

Question 15

15. In the Tuckman model, storming occurs when team members have different opinions for how the team should operate.

Answer

true

Question 16

16. The first dimension of psychological type in the MBTI signifies whether people draw their energy from other people
(extroverts) or from inside themselves (introverts).

Answer

true

Question 17

17. In the Social Styles Profile team building activity, drivers are reactive and people-oriented.

Answer

true

Question 18

18. Project managers should always reward people who work overtime.

Answer

true

Question 19

19. The forcing mode is one in which the project manager deemphasizes or avoids areas of differences and emphasizes
areas of agreement.

Answer

true

Question 20

20. Project managers must try to avoid conflict at all costs as all conflict within groups is bad.

Answer

true

Question 21

21. Microsoft Project 2010 does not lend itself to project human resource management.

Answer

true

Chapter 9 T/F

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