13834368
Frage 1
Frage
Myers-Briggs Type Inventory (MBTI test) is based on the following Basic Personality Areas
Antworten
-
External or Internal; Senses or Intuition; Smart or Feeling; Judging or Perceiving;
-
External or Internal; Sensing or Intuition; Thinking or Feeling; Judging or Perceiving;
-
Dominant; Steadiness; Influence; Compliant;
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Director; Socializer; Relater; Analyzer;
-
Extroverted or Introverted; Sensing or Intuitive; Thinking or Feeling; Judging or Perceiving;
Frage 2
Frage
Which of the given is not a type of Non Verbal Communication (NVC) ?
Antworten
-
Paralanguage
-
Verbal communication Style
-
Movement and body position
-
Facial Expression
-
Eye contact
Frage 3
Frage
The words "Submissive, Timid, Quiet, Reluctant to speak, Reactive" correspond to the following style of communication:
Antworten
-
Assertive
-
Passive
-
Aggressive
-
Passive Aggressive
Frage 4
Frage
What are three methods of motivation others (which are more likely to work on long period of time)
Antworten
-
Fear, Negative Reinforcement, Personal Control
-
Carrots, Sticks and Money
-
Fear, Positive Reinforcement, Personal Growth
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Candies, Stick, Money
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Courage, Positive Reinforcement, Personal Development
Frage 5
Frage
Smallest size capable of performing task effectively. Is this sentence true or false?
Antworten
- True
- False
Frage 6
Frage
Centralized organizations;
More complex hierarchies;
Large gaps in compensation, authority and respect - according to this characteristics we can conclude that this socity has
Antworten
-
High PDI index
-
High IDV index
-
Middle PDI index
-
Low PDI index
-
Low MAS index
Frage 7
Frage
7%-38%-55% Principle means that
Antworten
-
55% of the message is delivered through the speaker's tone
-
38% is delivered through the nonverbal communication
-
55% of the message comes from nonverbal communication
-
38% is delivered through the speaker’s tone,
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7% is delivered through the nonverbal communication
Frage 8
Frage
Smallest size capable of performing task effectively. Is this sentence true or false?
Antworten
-
Верно(True)
-
Неверно(False)
Frage 9
Frage
According to the following personality characteristics:
- Relationship-oriented
- “Big Picture” people
- Prefer a faster-paced atmosphere
- Gather information verbally
- Like to brainstorm and collaborate
- this person more likely to be a ...
Antworten
-
Thinker
-
Relator
-
Director
-
Socializer
Frage 10
Frage
What does Haptic communication mean?
Antworten
-
How mammals show emotion reliably in their faces
-
How people and other animals communicate via touching
-
How people use and perceive the physical space around them
-
How people use non verbal cues in their speach
-
How people percive information via colours
Frage 11
Frage
What is the most influencing factor in interaction process accoeding to first lecture?
Antworten
-
Motivation
-
Culture
-
Communication style
-
Personality Type
-
Environment
Frage 12
Frage
Focuses on the degree the society embraces or does not embrace long-term devotion to traditional, forward-thinking values this description is true for _____ Hofstede’s Cultural Dimension
Antworten
-
LTO
-
PDI
-
MAS
-
UAI
-
IDV
Frage 13
Frage
What are the levels of interaction size?
Antworten
-
Local Domestic International Worldwide
-
Face to face Face to Group Group to Face Group to Group
-
One on one Small team Large team Across teams Organizational
-
Small Big Large Huge
-
Local Domestic Regional Corporational
Frage 14
Frage
According to the following personality characteristics:
- Driven, task-oriented and like to be in control
- Focus on change, growth and goals
- Appear confident
- Enjoy challenges and risks
- Good problem solvers and leaders, - this person more likely to be a ...
Antworten
-
Relator
-
Socializer
-
Director
-
Thinker
Frage 15
Frage
Focuses on the level of tolerance for uncertainty and ambiguity within the society
- this description is true for _____ Hofstede’s Cultural Dimension
Antworten
-
PDI
-
MAS
-
UAI
-
LTO
-
IDV
Frage 16
Frage
What are the steps of Decision Making (пусто) (пусто) (пусто) (пусто)
Antworten
-
Frame Decision
-
Devise a plan
-
Carry out the plan
-
Reflection
-
Collection of information
-
Reschedule the time
-
верный ответ так: What are the steps of Decision Making [Frame Decision] [Devise a plan] [Carry out the plan] [Reflection]
Frage 17
Frage
According to Maslow's Hierarchy of Needs we have need in family and acceptance within a group at level (from bottom to top) -
Antworten
-
2
-
5
-
4
-
1
-
3
Frage 18
Frage
What are the tips for active listeting?
Antworten
-
Show you are listening
-
Provide feedback
-
Lack of interest
-
Show you understand
-
Distracting delivery
-
Pay attention
Frage 19
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- Do many things at once
- Are highly distractible and subject to interruptions
- Consider an objective to be achieved, if possible
- Are committed to people and human relationships - these characteristics are more tend to .... person
Antworten
-
Polychronic
-
Monochronic
-
Semichronic
-
Both of Polychronic and Monochronic
-
Quadrochronic
Frage 20
Frage
Most people are as good at listening as they are at talking?
Is this sentence False or True?
Antworten
- True
- False
Frage 21
Frage
Focuses on the importance society puts on individual achievement
- this description is true for _____ Hofstede’s Cultural Dimension
Antworten
-
LTO
-
PDI
-
IDV
-
MAS
Frage 22
Frage
Focuses on the importance a society places on masculine or feminine behavior - this description is true for _____ Hofstede’s Cultural Dimension
Antworten
-
PDI
-
MAS
-
IDV
-
LTO
-
UAI
Frage 23
Frage
What are the essential conditions for successful team performance?
Выберите один ответ:
Antworten
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Productivity Collaboration Learning Integration
-
Goal setting Organization Collaboration Integration
-
Organizational Context Team Design Team Culture
-
Productivity Cohesion Learning Integration
-
Required skills and knowledge, Proper motivation and effort, Coordinating and communicating activities
Frage 24
Frage
What is Social Loafing?
Antworten
-
People exert less effort in social activities
-
People exert more effort in social activities
-
People exert more effort in group than on own
-
People do not exert any efforts in social activities
-
People exert less effort in group than on own
Frage 25
Frage
What are the course assignments?
Antworten
-
a. Reading, Writing, Speaking, Listening
-
b. Reading assignments, Role-plays, Case studies, Listening
-
c. Exercises, Role-plays, Video-Analysis, Case Studies
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d. Exercises, Role-plays, Video-analysis, Essays
-
e. Case studies, Role-plays, Video analysis, Essays
Frage 26
Frage
The words "Expressive, Candid, Dialogue, Seeking to understand, Listens, Reasonable" correspond to the following style of communication:
Antworten
-
Passive
-
Aggressive
-
Passive Aggressive
-
Assertive
Frage 27
Frage
According to the following personality characteristics:
- Analytic problem-solvers
- Focus on logic and content
- Detailed oriented
- Like process and structure
- Avoid risk, compensate by planning, - this person more likely to be a ...
Antworten
-
Thinker
-
Socializer
-
Relator
-
Director
Frage 28
Frage
What are 5 dysfunctions of a team?
Antworten
-
Trust, Conflict, Commitment, Accountability, Results
-
Trust, Conflict, Commitment, Accountability, Interests
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Trust, Conflict, Negotiation, Accuracy, Results
-
Trust, Conflict, Negotiation, Accuracy, Interests
-
Trust, Conflict, Negotiation, Accountability, Results
Frage 29
Frage
Hofstede's Culture dimensions consist of the following:
Antworten
-
PDI, IDV, MAS, UAI, LTO VI
-
PDI, IDV, MAS, UAI, LTO
-
PDI, IDV, MAS, USI, LTO
-
PDI, IDV, FEM, UAI, LTO
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PDI, DIV, MAS, UAI, LTO
Frage 30
Frage
The following characterstics of team performance are more likely to testify about : Shared vision
Team functions independently
Focus on over-achieving goals
High degree of autonomy
Antworten
-
Performing Phase
-
Storming Phase
-
Ubnorming Phase
-
Forming Phase
-
Norming Phase
Frage 31
Frage
When you provide a feedback, what rules you should follow?
Antworten
-
Balance positive and negative; Be specific and nonjudgmental; Provide suggestions and guidance; Be timely
-
Balance positive and negative; Be specifiс and SMART; Provide open guidance; Time is not important
-
Balance positive and negative; Be specifiс; Provide true judgement; Time is not important
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Balance positive and negative; Be specifiс and SMART; Provide open guidance; Be timely
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Balance positive and negative; Be specifiс and SMART; Provide suggestions and guidance; Time is not important
Frage 32
Frage
High value placed on people's time and their need for privacy and freedom;
An enjoyment of challenges, and an expectation of individual rewards for hard work;
Respect for privacy - according to this characteristics we can conclude that this society has
Antworten
-
High MAS index
-
High IDV index
-
Middle PDI index
-
High PDI index
-
Low IDV index
Frage 33
Frage
What are the goals of this course?
Antworten
-
Improve skills in Communication, Conflict resolution, Leadership, Negotiations, Teamwork, Situation analysis and Decision making
-
111
Frage 34
Frage
College students listen to about 50% of what is said and remember 25% of the content after 2 days. Is this sentence True or False?
Antworten
-
Верно(True)
-
Неверно(False)
Frage 35
Frage
MBTI personality style ESTJ is stated for:
Antworten
-
a. Extraverted; Sensing; Trusting; Judging;
-
b. Extroverted; Smart; Thinking; Judging;
-
c. External; Smart; Thinking; Judging;
-
d. Extroverted; Sensing; Thinking; Judging;
-
e. External; Senses; Smart; Judging;
Frage 36
Frage
What are the phases of Bruce Tuckman’s Phases of Group Development?
Antworten
-
Forming, Starting, Nurturing, Performing.
-
Framing, Starting, Norming, Performing
-
Forming, Starting, Nurturing, Performing
-
Forming, Storming, Norming, Performing
-
Framing, Storming, Norming, Performing
Frage 37
Frage
What does Chronemics study ?
Antworten
-
How people use the space
-
How people coun the time
-
How people use the time
-
How people use the advices
-
How people use the skills
Frage 38
Frage
Body language is a form of non-verbal communication, consisting of :
Antworten
-
Proxemis
-
Communication Style
-
Body pose, gestures, and eye movements
-
Paralanguage
Frage 39
Frage
Do one thing at a time
Concentrate on the job
Take time commitments seriously
Are committed to the job - these characteristics are more tend to .... person
Antworten
-
Semichronic
-
Quadrochronic
-
Polychronic
-
Monochronic
-
Both of Polychronic and Monochronic
Frage 40
Frage
How many Role-Plays the students will complete in this course?
Antworten
-
5
-
6
Frage 41
Frage
According to Edward T. Hall how many levels of personal reaction exist?
Antworten
-
12
-
4
-
2
-
6
-
5
Frage 42
Frage
How many Video-Analysis the students will complete in this course?
Antworten
-
5
-
3
Frage 43
Frage
What are the components of Culture in accordance with Hofstede's onion model?
Antworten
-
Values, Rituals, Heroes, Symbols
-
Environment, Context, Experience, Traditions
-
Science, Education, Art, Literature
-
Art, Literature, Music, Songs
-
Values, Behavior, Believes, Religion
Frage 44
Frage
The following characterstics of team performance are more likely to testify about :
High dependence on leader
Little agreement on goals
Unclear roles and responsibilities
Lack of process
Team members test boundaries
Antworten
-
Performing Phase
-
Forming Phase
-
Norming Phase
-
Ubnorming Phase
-
Storming Phase
Frage 45
Frage
What kind of emotion are expressed on face of the woman?
Antworten
-
Disgust
-
Interest
-
Contempt
-
Fear
-
Surprise
Frage 46
Frage
Platinum Rule theory is based on the following Basic Personality Areas
Antworten
-
Extroverted or Introverted; Sensing or Intuitive; Thinking or Feeling; Judging or Perceiving;
-
External or Internal; Sensing or Intuition; Thinking or Feeling; Judging or Perceiving;
-
Director; Socializer; Relater; Analyzer;
-
External or Internal; Senses or Intuition; Smart or Feeling; Judging or Perceiving;
-
Dominant; Steadiness; Influence; Compliant;
Frage 47
Frage
What are three factors that mostly influence nonverbal communication?
Antworten
-
People’s behavior – Yes Environment – Yes Motivation – No Interaction size – No Context – Yes
-
1
Frage 48
Frage
Group size does influence human interactions. Is this sentence true or false?
Antworten
-
Верно(True)
-
Неверно(False)
Frage 49
Frage
When you receive a feedback what areas you should pay your attention to?
Antworten
-
The form of feedback: written or spoken – Yes ???? Specific details – Yes Advice for improvement – Yes The job position of the person who provided the feedback – No The time when you get it – No
-
2
Frage 50
Frage
Please, match the influencing factors:
Antworten
-
Environment – the moderate influencing factor СКОРЕЕ ВСЕГО LOW Culture – the least influencing factor Communication Style - the high influencing factor Personality Type - the moderate influencing factor Motivation - the high influencing factor
-
3
Frage 51
Frage
Maslow’s Hierarchy of Needs comprised of the following:
Antworten
-
Self-actualization, Estate, Belonging, Safety, Physiological
-
Self-actualization, Esteem, Belonging, Safety, Physiological
-
Self-management, Estate, Belonging, Society, Physiological
-
Self-actualization, Esteem, Belonging, Society, Physiological
-
Self-actualization, Esteem, Belonging, Safety, Psychological
Frage 52
Frage
What are three types of communication style?
Antworten
-
Aggressive - Yes Passive - Yes Assertive - Yes Persuasive - No Decisive – No
-
12
Frage 53
Frage
What does Proxemics study?
Antworten
-
How people percive information via colours
-
How people use non verbal cues in their speach
-
How mammals show emotion reliably in their faces
-
How people use and perceive the physical space around them
-
How people and other animals communicate via touching
Frage 54
Frage
What factors influence Motivation
Antworten
-
Intrinsic; Extrinsic
-
Carrots and Sticks
-
Interests, Rights, Power
-
Rewards, Penalties, Consequences
-
Time frame, Resources, Costs
Frage 55
Frage
What are types of communication style?
Antworten
-
Aggressive, Passive, Assertive
-
Decisive, Aggressive
-
Persuasive, Decisive
-
Persuasive, Decisive, Passive
Frage 56
Frage
The following characterstics of team performance are more likely to testify about : Difficulties with decision making
Team members compete for position
Some increase in clarity of purpose
Cliques and factions form
Antworten
-
Performing Phase
-
Forming Phase
-
Norming Phase
-
Ubnorming Phase
-
Storming Phase
Frage 57
Frage
If we examine "gentlemanity" as an artificial culture, to which level of culture onion will Sir Don Quijote of La Mancha refer?
(Дон Кихот - центральный персонаж из произведения Мигеля де Сервантеса)
Antworten
-
2
-
0
-
4
-
3
-
1
Frage 58
Antworten
-
Embarrassment
-
Fear
-
Sadness
-
Surprise
Frage 59
Frage
"Determining whether the problem you are defining is a root cause" is related to the following step of Decision Making
Antworten
-
Reflection
-
Devise a plan
-
Collection of information
-
Carry out the plan
-
Frame Decision
Frage 60
Frage
"80/20 Rule" is used in the following Decision-Making Technique
Antworten
-
Pair Comparison
-
Pareto Analysis
-
T-Charts
-
SWOT
-
Cost/Benefit Analysis
Frage 61
Frage
What is the key interaction for this course amoun human interaction examples?
Antworten
-
Desicion making
-
Sales
-
Marketing
-
Eco area
-
Family creation
Frage 62
Antworten
-
Flirtatiousness
-
Interest
-
Happiness
-
Politeness
Frage 63
Frage
An integrated model of successful team performance comprised of the following:
Antworten
-
Forming, Starting, Nurturing, Performing
-
Forming, Norming, Performing
-
Forming, Storming, Norming,
-
Calling, Carrying, Completion
-
Team Context, Essentional Conditions, Team Performance
Frage 64
Frage
The following characterstics of team performance are more likely to testify about Agreement and consensus formed
Clear roles and responsibilities
Large decisions made by group agreement
Smaller decisions delegated
Antworten
-
Ubnorming Phase
-
Forming Phase
-
Norming Phase
-
Storming Phase
-
Performing Phase
Frage 65
Frage
Job Performance = Ability x __________
Antworten
-
Connection
-
Money
-
Skills
-
Motivation
-
Fear
Frage 66
Frage
What’s the optimal group size?
Antworten
-
18 - 22
-
4-7
-
12 - 21
-
15 - 20
-
7 - 15
Frage 67
Frage
Flatter organizations.
Supervisors and employees are considered almost as equals - according to this characteristics we can conclude that this society has
Antworten
-
High PDI index
-
Low PDI index
-
Middle PDI index
-
Low IDV index
-
High MAS index
Frage 68
Frage
According to the following personality characteristics:
- Relationship-oriented
- Loyal, supportive and reliable
- Foster sincere, long-lasting relationships
- Work well in teams
- Prefer stability, - this person more likely to be a ...
Antworten
-
Relator
-
Director
-
Thinker
-
Socializer
Frage 69
Frage
Which skill is more likely be considered as the one for an effective manager (in context of people management)?
Antworten
-
Self-advertisement
-
Working with teams
-
Product Testing
-
Marketing
-
Sufficient knowledge about web frameworks
Frage 70
Frage
Focuses on the degree of equality or inequality between people within society in the country
- this description is true for _____ Hofstede’s Cultural Dimension
Antworten
-
UAI
-
MAS
-
LTO
-
PDI
-
IDV
Frage 71
Frage
"Participants asked to pull on rope The more people in the group, the more individual efforts decreased" - which team problem is described above
Antworten
-
Lack of motivation
-
Lack of time
-
Performing Phase
-
Social Loafing
-
Lack of money
Frage 72
Frage
The words "Forceful, Bombastic, In Your face, Intimidating, Monopolizing" correspond to the following style of communication:
Antworten
-
Aggressive
-
Passive Aggressive
-
Passive
-
Assertive
Frage 73
Frage
The Three C’s of Intrinsic Motivation:
Antworten
-
Community, Collectivism, Cooperation
-
Context, Cost, Carrot
-
Cost, Control, Community
-
Collaboration, Content, Choice
-
Control, Cooperation, Colleagues
Frage 74
Frage
What kind of emotion are expressed on face of the woman?
Antworten
-
Interest
-
Surprise
-
Disgust
-
Fear
-
Contempt
Frage 75
Frage
In managing Human interaction should we plan the interaction whenever we are not time limited?
Antworten
-
No, it is not necessary - at work all staff are perfectly trained to act according with code.
-
Yes, of course. Human Interaction is more likely to contain unpredictable factors.
Frage 76
Frage
What is the least influencing factor in interaction process accoeding to first lecture?
Antworten
-
Culture
-
Personality Type
-
Motivation
-
Communication style
-
Environment
Frage 77
Frage
RAPID (in desicion making) states for
Antworten
-
Recommend Agree Perform Input Decide
-
Recommend Agree Perform Influence Decide
-
Recommend Advise Perform Influence Decide
-
Recommend Argue Perform Influence Decide
-
Recommend Advise Perform Input Decide
Frage 78
Frage
Many societal conventions;
People are expressive, and are allowed to show anger or emotions, if necessary;
A high energy society, if people feel that they are in control of their life instead of feeling overwhelmed by life's vagaries - this characteristics describes a society with ...
Antworten
-
High PDI index
-
High UAI index
-
High MAS index
-
High IDV index
-
Middle PDI index
Frage 79
Antworten
-
Sadness
-
Pain
-
Anger
-
Disgust
Frage 80
Antworten
-
Embarrassment
-
Sadness
-
Amusement
-
Shame
Frage 81
Antworten
-
Pride
-
Contempt
-
Excitement
-
Anger
Frage 82
Antworten
-
Fear
-
Interest
-
Surprise
-
Compassion
Frage 83
Antworten
-
Sadness
-
Shame
-
Disgust
-
Contempt
Frage 84
Antworten
-
Anger
-
Pain
-
Disgust
-
Sadness
Frage 85
Antworten
-
Desire
-
Embarrassment
-
Flirtatiousness
-
Love
Frage 86
Antworten
-
Shame
-
Anger
-
Sadness
-
Pain
Frage 87
Antworten
-
Compassion
-
Sadness
-
Interest
-
Anger
Frage 88
Antworten
-
Amusement
-
Desire
-
Surprise
-
Excitement
Frage 89
Antworten
-
Surprise
-
Interest
-
Desire
-
Happiness
Frage 90
Antworten
-
Sadness
-
Shame
-
Disgust
-
Compassion
Frage 91
Antworten
-
desire
-
Disgust
-
Love
-
Contempt
Frage 92
Antworten
-
shame
-
Pride
-
Sadness
-
Embarrassment
Frage 93
Antworten
-
Politeness
-
Happiness
-
Desire
-
Compassion
Frage 94
Antworten
-
Embarrassment
-
Shame
-
Sadness
-
Love
Frage 95
Antworten
-
Guilt
-
Sadness
-
Pain
-
Disgust
Frage 96
Antworten
-
Satisfaction
-
Love
-
Flirtatiousness
-
Compassion
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