Test
MTP - Midterm (+Facial Expressions)
Preguntas del test (96)
1Myers-Briggs Type Inventory (MBTI test) is based on the following Basic Personality Areas
- AExternal or Internal;
Senses or Intuition;
Smart or Feeling;
Judging or Perceiving; - BExternal or Internal;
Sensing or Intuition;
Thinking or Feeling;
Judging or Perceiving; - CDominant;
Steadiness; Influence;
Compliant; - DDirector;
Socializer;
Relater;
Analyzer; - EExtroverted or Introverted;
Sensing or Intuitive;
Thinking or Feeling;
Judging or Perceiving;
- AExternal or Internal;
2Which of the given is not a type of Non Verbal Communication (NVC) ?
- AParalanguage
- BVerbal communication Style
- CMovement and body position
- DFacial Expression
- EEye contact
3The words "Submissive, Timid, Quiet, Reluctant to speak, Reactive" correspond to the following style of communication:
- AAssertive
- BPassive
- CAggressive
- DPassive Aggressive
4What are three methods of motivation others (which are more likely to work on long period of time)
- AFear, Negative Reinforcement, Personal Control
- BCarrots, Sticks and Money
- CFear, Positive Reinforcement, Personal Growth
- DCandies, Stick, Money
- ECourage, Positive Reinforcement, Personal Development
5Smallest size capable of performing task effectively. Is this sentence true or false?
- AVerdadero
- BFalso
6Centralized organizations; More complex hierarchies; Large gaps in compensation, authority and respect - according to this characteristics we can conclude that this socity has
- AHigh PDI index
- BHigh IDV index
- CMiddle PDI index
- DLow PDI index
- ELow MAS index
77%-38%-55% Principle means that
- A55% of the message is delivered through the speaker's tone
- B38% is delivered through the nonverbal communication
- C55% of the message comes from nonverbal communication
- D38% is delivered through the speaker’s tone,
- E7% is delivered through the nonverbal communication
8Smallest size capable of performing task effectively. Is this sentence true or false?
- AВерно(True)
- BНеверно(False)
9According to the following personality characteristics:
- Relationship-oriented
- “Big Picture” people
- Prefer a faster-paced atmosphere
- Gather information verbally
- Like to brainstorm and collaborate
- this person more likely to be a ...- AThinker
- BRelator
- CDirector
- DSocializer
10What does Haptic communication mean?
- AHow mammals show emotion reliably in their faces
- BHow people and other animals communicate via touching
- CHow people use and perceive the physical space around them
- DHow people use non verbal cues in their speach
- EHow people percive information via colours
11What is the most influencing factor in interaction process accoeding to first lecture?
- AMotivation
- BCulture
- CCommunication style
- DPersonality Type
- EEnvironment
12Focuses on the degree the society embraces or does not embrace long-term devotion to traditional, forward-thinking values this description is true for _____ Hofstede’s Cultural Dimension
- ALTO
- BPDI
- CMAS
- DUAI
- EIDV
13What are the levels of interaction size?
- ALocal
Domestic
International
Worldwide - BFace to face
Face to Group
Group to Face
Group to Group - COne on one
Small team
Large team
Across teams
Organizational - DSmall
Big
Large
Huge - ELocal
Domestic
Regional
Corporational
- ALocal
14According to the following personality characteristics:
- Driven, task-oriented and like to be in control
- Focus on change, growth and goals
- Appear confident
- Enjoy challenges and risks
- Good problem solvers and leaders, - this person more likely to be a ...- ARelator
- BSocializer
- CDirector
- DThinker
15Focuses on the level of tolerance for uncertainty and ambiguity within the society
- this description is true for _____ Hofstede’s Cultural Dimension- APDI
- BMAS
- CUAI
- DLTO
- EIDV
16What are the steps of Decision Making (пусто) (пусто) (пусто) (пусто)
- AFrame Decision
- BDevise a plan
- CCarry out the plan
- DReflection
- ECollection of information
- FReschedule the time
- Gверный ответ так:
What are the steps of Decision Making [Frame Decision] [Devise a plan] [Carry out the plan] [Reflection]
17According to Maslow's Hierarchy of Needs we have need in family and acceptance within a group at level (from bottom to top) -
- A2
- B5
- C4
- D1
- E3
18What are the tips for active listeting?
- AShow you are listening
- BProvide feedback
- CLack of interest
- DShow you understand
- EDistracting delivery
- FPay attention
19- Do many things at once
- Are highly distractible and subject to interruptions
- Consider an objective to be achieved, if possible
- Are committed to people and human relationships - these characteristics are more tend to .... person- APolychronic
- BMonochronic
- CSemichronic
- DBoth of Polychronic and Monochronic
- EQuadrochronic
20Most people are as good at listening as they are at talking?
Is this sentence False or True?- AVerdadero
- BFalso
21Focuses on the importance society puts on individual achievement
- this description is true for _____ Hofstede’s Cultural Dimension- ALTO
- BPDI
- CIDV
- DMAS
22Focuses on the importance a society places on masculine or feminine behavior - this description is true for _____ Hofstede’s Cultural Dimension
- APDI
- BMAS
- CIDV
- DLTO
- EUAI
23What are the essential conditions for successful team performance?
Выберите один ответ:- AProductivity
Collaboration
Learning
Integration - BGoal setting Organization
Collaboration
Integration - COrganizational Context
Team Design
Team Culture - DProductivity
Cohesion
Learning
Integration - ERequired skills and knowledge,
Proper motivation and effort,
Coordinating and communicating activities
- AProductivity
24What is Social Loafing?
- APeople exert less effort in social activities
- BPeople exert more effort in social activities
- CPeople exert more effort in group than on own
- DPeople do not exert any efforts in social activities
- EPeople exert less effort in group than on own
25What are the course assignments?
- Aa. Reading, Writing, Speaking, Listening
- Bb. Reading assignments, Role-plays, Case studies, Listening
- Cc. Exercises, Role-plays, Video-Analysis, Case Studies
- Dd. Exercises, Role-plays, Video-analysis, Essays
- Ee. Case studies, Role-plays, Video analysis, Essays
26The words "Expressive, Candid, Dialogue, Seeking to understand, Listens, Reasonable" correspond to the following style of communication:
- APassive
- BAggressive
- CPassive Aggressive
- DAssertive
27According to the following personality characteristics:
- Analytic problem-solvers
- Focus on logic and content
- Detailed oriented
- Like process and structure
- Avoid risk, compensate by planning, - this person more likely to be a ...- AThinker
- BSocializer
- CRelator
- DDirector
28What are 5 dysfunctions of a team?
- ATrust, Conflict, Commitment, Accountability, Results
- BTrust, Conflict, Commitment, Accountability, Interests
- CTrust, Conflict, Negotiation, Accuracy, Results
- DTrust, Conflict, Negotiation, Accuracy, Interests
- ETrust, Conflict, Negotiation, Accountability, Results
29Hofstede's Culture dimensions consist of the following:
- APDI, IDV, MAS, UAI, LTO VI
- BPDI, IDV, MAS, UAI, LTO
- CPDI, IDV, MAS, USI, LTO
- DPDI, IDV, FEM, UAI, LTO
- EPDI, DIV, MAS, UAI, LTO
30The following characterstics of team performance are more likely to testify about : Shared vision
Team functions independently
Focus on over-achieving goals
High degree of autonomy- APerforming Phase
- BStorming Phase
- CUbnorming Phase
- DForming Phase
- ENorming Phase
31When you provide a feedback, what rules you should follow?
- ABalance positive and negative; Be specific and nonjudgmental; Provide suggestions and guidance; Be timely
- BBalance positive and negative; Be specifiс and SMART; Provide open guidance; Time is not important
- CBalance positive and negative; Be specifiс; Provide true judgement; Time is not important
- DBalance positive and negative; Be specifiс and SMART; Provide open guidance; Be timely
- EBalance positive and negative; Be specifiс and SMART; Provide suggestions and guidance; Time is not important
32High value placed on people's time and their need for privacy and freedom;
An enjoyment of challenges, and an expectation of individual rewards for hard work;
Respect for privacy - according to this characteristics we can conclude that this society has- AHigh MAS index
- BHigh IDV index
- CMiddle PDI index
- DHigh PDI index
- ELow IDV index
33What are the goals of this course?
- AImprove skills in Communication, Conflict resolution, Leadership, Negotiations, Teamwork, Situation analysis and Decision making
- B111
34College students listen to about 50% of what is said and remember 25% of the content after 2 days. Is this sentence True or False?
- AВерно(True)
- BНеверно(False)
35MBTI personality style ESTJ is stated for:
- Aa. Extraverted;
Sensing;
Trusting;
Judging; - Bb. Extroverted;
Smart;
Thinking;
Judging; - Cc. External;
Smart;
Thinking;
Judging; - Dd. Extroverted;
Sensing;
Thinking;
Judging; - Ee. External;
Senses;
Smart;
Judging;
- Aa. Extraverted;
36What are the phases of Bruce Tuckman’s Phases of Group Development?
- AForming, Starting, Nurturing, Performing.
- BFraming, Starting, Norming, Performing
- CForming, Starting, Nurturing, Performing
- DForming, Storming, Norming, Performing
- EFraming, Storming, Norming, Performing
37What does Chronemics study ?
- AHow people use the space
- BHow people coun the time
- CHow people use the time
- DHow people use the advices
- EHow people use the skills
38Body language is a form of non-verbal communication, consisting of :
- AProxemis
- BCommunication Style
- CBody pose, gestures, and eye movements
- DParalanguage
39Do one thing at a time
Concentrate on the job
Take time commitments seriously
Are committed to the job - these characteristics are more tend to .... person- ASemichronic
- BQuadrochronic
- CPolychronic
- DMonochronic
- EBoth of Polychronic and Monochronic
40How many Role-Plays the students will complete in this course?
- A5
- B6
41According to Edward T. Hall how many levels of personal reaction exist?
- A12
- B4
- C2
- D6
- E5
42How many Video-Analysis the students will complete in this course?
- A5
- B3
43What are the components of Culture in accordance with Hofstede's onion model?
- AValues, Rituals, Heroes, Symbols
- BEnvironment, Context, Experience, Traditions
- CScience, Education, Art, Literature
- DArt, Literature, Music, Songs
- EValues, Behavior, Believes, Religion
44The following characterstics of team performance are more likely to testify about : High dependence on leader Little agreement on goals Unclear roles and responsibilities Lack of process Team members test boundaries
- APerforming Phase
- BForming Phase
- CNorming Phase
- DUbnorming Phase
- EStorming Phase
45What kind of emotion are expressed on face of the woman?
- ADisgust
- BInterest
- CContempt
- DFear
- ESurprise
46Platinum Rule theory is based on the following Basic Personality Areas
- AExtroverted or Introverted;
Sensing or Intuitive;
Thinking or Feeling;
Judging or Perceiving; - BExternal or Internal;
Sensing or Intuition;
Thinking or Feeling;
Judging or Perceiving; - CDirector;
Socializer;
Relater;
Analyzer; - DExternal or Internal;
Senses or Intuition;
Smart or Feeling;
Judging or Perceiving; - EDominant;
Steadiness; Influence;
Compliant;
- AExtroverted or Introverted;
47What are three factors that mostly influence nonverbal communication?
- APeople’s behavior – Yes
Environment – Yes
Motivation – No
Interaction size – No
Context – Yes - B1
- APeople’s behavior – Yes
48Group size does influence human interactions. Is this sentence true or false?
- AВерно(True)
- BНеверно(False)
49When you receive a feedback what areas you should pay your attention to?
- AThe form of feedback: written or spoken – Yes ????
Specific details – Yes
Advice for improvement – Yes
The job position of the person who provided the feedback – No
The time when you get it – No - B2
- AThe form of feedback: written or spoken – Yes ????
50Please, match the influencing factors:
- AEnvironment – the moderate influencing factor СКОРЕЕ ВСЕГО LOW
Culture – the least influencing factor
Communication Style - the high influencing factor
Personality Type - the moderate influencing factor
Motivation - the high influencing factor - B3
- AEnvironment – the moderate influencing factor СКОРЕЕ ВСЕГО LOW
51Maslow’s Hierarchy of Needs comprised of the following:
- ASelf-actualization, Estate, Belonging, Safety, Physiological
- BSelf-actualization, Esteem, Belonging, Safety, Physiological
- CSelf-management, Estate, Belonging, Society, Physiological
- DSelf-actualization, Esteem, Belonging, Society, Physiological
- ESelf-actualization, Esteem, Belonging, Safety, Psychological
52What are three types of communication style?
- AAggressive - Yes
Passive - Yes
Assertive - Yes
Persuasive - No
Decisive – No - B12
- AAggressive - Yes
53What does Proxemics study?
- AHow people percive information via colours
- BHow people use non verbal cues in their speach
- CHow mammals show emotion reliably in their faces
- DHow people use and perceive the physical space around them
- EHow people and other animals communicate via touching
54What factors influence Motivation
- AIntrinsic; Extrinsic
- BCarrots and Sticks
- CInterests, Rights, Power
- DRewards, Penalties, Consequences
- ETime frame, Resources, Costs
55What are types of communication style?
- AAggressive, Passive, Assertive
- BDecisive, Aggressive
- CPersuasive, Decisive
- DPersuasive, Decisive, Passive
56The following characterstics of team performance are more likely to testify about : Difficulties with decision making
Team members compete for position
Some increase in clarity of purpose
Cliques and factions form- APerforming Phase
- BForming Phase
- CNorming Phase
- DUbnorming Phase
- EStorming Phase
57If we examine "gentlemanity" as an artificial culture, to which level of culture onion will Sir Don Quijote of La Mancha refer?
(Дон Кихот - центральный персонаж из произведения Мигеля де Сервантеса)- A2
- B0
- C4
- D3
- E1
58This face is expressing…
- AEmbarrassment
- BFear
- CSadness
- DSurprise
59"Determining whether the problem you are defining is a root cause" is related to the following step of Decision Making
- AReflection
- BDevise a plan
- CCollection of information
- DCarry out the plan
- EFrame Decision
60"80/20 Rule" is used in the following Decision-Making Technique
- APair Comparison
- BPareto Analysis
- CT-Charts
- DSWOT
- ECost/Benefit Analysis
61What is the key interaction for this course amoun human interaction examples?
- ADesicion making
- BSales
- CMarketing
- DEco area
- EFamily creation
62This face
- AFlirtatiousness
- BInterest
- CHappiness
- DPoliteness
63An integrated model of successful team performance comprised of the following:
- AForming, Starting, Nurturing, Performing
- BForming, Norming, Performing
- CForming, Storming, Norming,
- DCalling, Carrying, Completion
- ETeam Context, Essentional Conditions, Team Performance
64The following characterstics of team performance are more likely to testify about Agreement and consensus formed
Clear roles and responsibilities
Large decisions made by group agreement
Smaller decisions delegated- AUbnorming Phase
- BForming Phase
- CNorming Phase
- DStorming Phase
- EPerforming Phase
65Job Performance = Ability x __________
- AConnection
- BMoney
- CSkills
- DMotivation
- EFear
66What’s the optimal group size?
- A18 - 22
- B4-7
- C12 - 21
- D15 - 20
- E7 - 15
67Flatter organizations.
Supervisors and employees are considered almost as equals - according to this characteristics we can conclude that this society has- AHigh PDI index
- BLow PDI index
- CMiddle PDI index
- DLow IDV index
- EHigh MAS index
68According to the following personality characteristics:
- Relationship-oriented
- Loyal, supportive and reliable
- Foster sincere, long-lasting relationships
- Work well in teams
- Prefer stability, - this person more likely to be a ...- ARelator
- BDirector
- CThinker
- DSocializer
69Which skill is more likely be considered as the one for an effective manager (in context of people management)?
- ASelf-advertisement
- BWorking with teams
- CProduct Testing
- DMarketing
- ESufficient knowledge about web frameworks
70Focuses on the degree of equality or inequality between people within society in the country - this description is true for _____ Hofstede’s Cultural Dimension
- AUAI
- BMAS
- CLTO
- DPDI
- EIDV
71"Participants asked to pull on rope The more people in the group, the more individual efforts decreased" - which team problem is described above
- ALack of motivation
- BLack of time
- CPerforming Phase
- DSocial Loafing
- ELack of money
72The words "Forceful, Bombastic, In Your face, Intimidating, Monopolizing" correspond to the following style of communication:
- AAggressive
- BPassive Aggressive
- CPassive
- DAssertive
73The Three C’s of Intrinsic Motivation:
- ACommunity, Collectivism, Cooperation
- BContext, Cost, Carrot
- CCost, Control, Community
- DCollaboration, Content, Choice
- EControl, Cooperation, Colleagues
74What kind of emotion are expressed on face of the woman?
- AInterest
- BSurprise
- CDisgust
- DFear
- EContempt
75In managing Human interaction should we plan the interaction whenever we are not time limited?
- ANo, it is not necessary - at work all staff are perfectly trained to act according with code.
- BYes, of course. Human Interaction is more likely to contain unpredictable factors.
76What is the least influencing factor in interaction process accoeding to first lecture?
- ACulture
- BPersonality Type
- CMotivation
- DCommunication style
- EEnvironment
77RAPID (in desicion making) states for
- ARecommend
Agree
Perform
Input
Decide - BRecommend
Agree
Perform
Influence
Decide - CRecommend
Advise
Perform
Influence
Decide - DRecommend
Argue
Perform
Influence
Decide - ERecommend
Advise
Perform
Input
Decide
- ARecommend
78Many societal conventions;
People are expressive, and are allowed to show anger or emotions, if necessary;
A high energy society, if people feel that they are in control of their life instead of feeling overwhelmed by life's vagaries - this characteristics describes a society with ...- AHigh PDI index
- BHigh UAI index
- CHigh MAS index
- DHigh IDV index
- EMiddle PDI index
79This face is expr
- ASadness
- BPain
- CAnger
- DDisgust
80This face is expressing
- AEmbarrassment
- BSadness
- CAmusement
- DShame
81This face is expressing
- APride
- BContempt
- CExcitement
- DAnger
82This face is expressing
- AFear
- BInterest
- CSurprise
- DCompassion
83This face is expressing
- ASadness
- BShame
- CDisgust
- DContempt
84This face is expressing
- AAnger
- BPain
- CDisgust
- DSadness
85This face is expressing
- ADesire
- BEmbarrassment
- CFlirtatiousness
- DLove
86This face is
- AShame
- BAnger
- CSadness
- DPain
87->
- ACompassion
- BSadness
- CInterest
- DAnger
88->
- AAmusement
- BDesire
- CSurprise
- DExcitement
89->
- ASurprise
- BInterest
- CDesire
- DHappiness
90->
- ASadness
- BShame
- CDisgust
- DCompassion
91->
- Adesire
- BDisgust
- CLove
- DContempt
92->
- Ashame
- BPride
- CSadness
- DEmbarrassment
93->
- APoliteness
- BHappiness
- CDesire
- DCompassion
94>
- AEmbarrassment
- BShame
- CSadness
- DLove
95>
- AGuilt
- BSadness
- CPain
- DDisgust
96>
- ASatisfaction
- BLove
- CFlirtatiousness
- DCompassion
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