21164755
Beschreibung
Quiz von Caya Evans, aktualisiert more than 1 year ago
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Erstellt von Caya Evans
vor etwa 4 Jahre
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Frage 1
Frage
You should always pick up the phone on the first ring.
Antworten
- True
- False
Frage 2
Frage
You should answer the phone and say....
Antworten
-
"Good morning, Edward J Rice, my name is ____, what's up?"
-
"Good morning, Edward J Rice Company this is _____, how may I help you
Frage 3
Frage
You should NEVER fill out a yellow sheet for phone calls
Antworten
- True
- False
Frage 4
Frage
When answering the phone you should have what already pulled up?
Antworten
-
Quantum
-
Quantum and yellow sheet in hand
Frage 5
Frage
After filling out your yellow call sheet you should set it aside and continuing what you are doing.
Antworten
- True
- False
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