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Flowchart

Risk Assessment in the Workplace

Antonia Blankenberg Best Practice in Customer Service English 5.0Average rating 5.0 out of 5 (1 rating)

Finding and removing hazards is important in ensuring customer safety

Flowchart content

  1. 1. Identify the Hazards

  2. 3. Evaluate the risks and decide on precautions - if you're unsure, ask to your superior

  3. 4. Implement changes to fix the hazard

  4. 2. Decide who might be harmed and how

  5. A hazard is anything that may cause harm to a person

  6. This could be a customer or staff. Injuries could be big or small.

  7. An example of this is putting up a wet floor sign

  8. Finding and removing hazards is important in ensuring customer safety

  9. Finding and removing hazards is important in ensuring customer safety

Information

Description
Best Practice in Customer Service Flowchart on Risk Assessment in the Workplace, created by Antonia Blankenberg on 25/07/2017.
Views
223
Tags
retailhospitalitycustomer service
Rating
Average rating 5.0 out of 5 (1 rating)

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