Customer Service Lección Saber

Beschreibung

The dialogue is here https://leccionsaber.blogspot.com/2024/06/vocabulario-de-call-center-ebay-payments.html
Lección Saber
Quiz von Lección Saber, aktualisiert more than 1 year ago
Lección Saber
Erstellt von Lección Saber vor mehr als 2 Jahre
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Zusammenfassung der Ressource

Frage 1

Frage
What was the initial problem the customer mentioned?
Antworten
  • she couldn't hear the representative.
  • she had an issue with her order.
  • she did not have the tracking number.

Frage 2

Frage
What did the representative ask the customer to do after saying she could barely hear her?
Antworten
  • Repeat her issue.
  • Speak a little louder.
  • Provide the tracking number.

Frage 3

Frage
What potential delay did the customer service representative mention?
Antworten
  • Issues with the carrier.
  • A problem with the shipping label.
  • Adjustments due to daylight saving time.
Zusammenfassung anzeigen Zusammenfassung ausblenden

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