Zusammenfassung der Ressource
Frage 1
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Holiday entitlement, including public holidays and holiday pay is a main point in a contract of employment.
Frage 2
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The main points of legislation affecting employers and employees fall into two main categories. These are health & safety and equality & diversity.
Frage 3
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You can find information on employment rights and responsibilities externally by speaking to your line manager or supervisor.
Frage 4
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You can find information on employment rights and responsibilities internally by going on the company Internet.
Frage 5
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There are some really heavy boxes blocking the fire escape. It is the responsibility of the employee to remove the boxes left by the delivery driver.
Frage 6
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It doesn’t really matter which method of communication you use, it is still communication and will be effective.
Frage 7
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You would communicate formally by sending out a report if a member of staff had spilt some liquid by the main entrance at work.
Frage 8
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Active listening is a technique used to feedback what you hear to the speaker, by way of re-stating or paraphrasing what they have heard in their own words.
Frage 9
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Adapting to change and learning new skills is a negative thing.
Frage 10
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It is not important to plan anything. Surely you can just pick things up from where you left them the previous day. It won’t cause any harm.
Frage 11
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There is only one career pathway into Business Administration.