Diversity - created from Mind Map

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Surface-Level Diversity

Deep-Level Diversity

Workplace diversity is the concept that explains why organisations are becoming more varied. And there are two levels of diversity:

Individual Difference - Age

Surface-level characteristics such as gender, race, age do not mirror the ways individuals think, feel, or do. However. they may activate certain stereotypes.

Surface-level characteristics of a person do not indicate who the person is, how he/she thinks, works, and behave. Many people tend to believe that older workers are more frail, therefore more likely to be absent at work. However, there are research studies that shows the rate of absenteeism of older employees are lower than younger employees.

Individual Difference - Ability

Deep-level refers to differences that may not be easily recognised but important to know as they will affect the way people relate to and interact with one another. Such differences are a person's values, principles, personality, attitudes, ability and preferences at work.

Intellectual Ability

Physical Ability

refers to capacity and competence to perform mental activities,, such as thinking, reasoning, and problem solving.

Contrary to popular stereotype, being strong in either ability does not mean you will be weak in the other ability.

refers to the capacity and competence to perform physical activities which require stamina, dexterity, and strength.