Businees Correspondence :)

Descripción

This is a game where you can play and learn at the same time. Try to choose the best answer about business correspondence. Good luck!
Yully Ramos
Test por Yully Ramos, actualizado hace más de 1 año
Yully Ramos
Creado por Yully Ramos hace más de 8 años
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Resumen del Recurso

Pregunta 1

Pregunta
What is correspondence ?
Respuesta
  • It is the communication or exchange of information in a written format for the process of business activities.
  • It is the communication through exchange of letters

Pregunta 2

Pregunta
what is business correspondence?
Respuesta
  • It is a written communication between two friends
  • It is the communication or exchange of information in a written format for the process of business activities

Pregunta 3

Pregunta
what is the last method of business communication?
Respuesta
  • An E-mail
  • A Letter

Pregunta 4

Pregunta
What is a letter?
Respuesta
  • A letter is a written message from one party to another containing information.
  • A letter is a paper where you can write your feelings and thoughts.

Pregunta 5

Pregunta
What is the best way to write a letter?
Respuesta
  • To be courteous, clear, complete, concise and correct.
  • To be polite, use humour and slangs.

Pregunta 6

Pregunta
What is the purpose of writing for business?
Respuesta
  • Informe, write an information and greet someone.
  • Informe, call to action and persuade.

Pregunta 7

Pregunta
What are the parts of a business letter?
Respuesta
  • The heading, date, the greeting, the body, and enclosures.
  • The Heading, date, the Inside Address, the Greeting, the Subject Line, the Body Paragraphs, the Complimentary close, signature and writer’s identification and Initials, Enclosures, Copies.

Pregunta 8

Pregunta
Choose a complimentary close
Respuesta
  • Sincerely, yours truly, sincerely yours.
  • Dear Mr./Ms. Smith, Dear Sir or Madam:

Pregunta 9

Pregunta
what are the different types of letters for business activities?
Respuesta
  • Quotation, order, acknowledgement, refusal, complaint and adjustment.
  • Quotation, order, acknowledgement and friendship letters.

Pregunta 10

Pregunta
When we write a quotation letter, ¿What do we need to know?
Respuesta
  • The price of articles or services
  • The price for sending correspondence

Pregunta 11

Pregunta
What is order letter?
Respuesta
  • This letter helps in culminating something that is initiated by someone.
  • An Order Letter is the one that is written by the person/company placing the request of purchase from another company.

Pregunta 12

Pregunta
Which is the letter that respond to an order letter?
Respuesta
  • Quotation letter
  • Acknowledgment letter

Pregunta 13

Pregunta
How should we write a refusal letter?
Respuesta
  • By using courtesy.
  • With a blunt answer.

Pregunta 14

Pregunta
In a complaint letter, we have to....?
Respuesta
  • Tell exactly what is wrong.
  • Tell exactly what is good.

Pregunta 15

Pregunta
An adjusment letter usually answer ..... ?
Respuesta
  • A complaint letter.
  • An order letter.
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