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Pregunta 1
Pregunta
What is more important to our customers in our stores ?
Respuesta
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Staff showing a genuine personal interest in me
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Staff sharing in the excitement of my holiday
Pregunta 2
Pregunta
What is more important to our customers in our stores ?
Respuesta
-
Staff recommending appropriate holidays for me
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Availability of appointments to talk to relevant consultants
Pregunta 3
Pregunta
What is more important to our customers in our stores ?
Respuesta
-
Ease of getting to the store/convenient locations
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Having attractive offers on specific holidays
Pregunta 4
Pregunta
What is more important to our customers in our stores ?
Respuesta
-
Speed of the booking process
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Offering a wide range of different tour operators/holiday providers
Pregunta 5
Pregunta
What is more important to our customers in our stores ?
Respuesta
-
Clearly explained pricing and what is included
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Staff displaying expert product knowledge
Pregunta 6
Pregunta
What is more important to our customers in our stores ?
Respuesta
-
Attractiveness and appeal of window displays
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Availability of a private consultation area
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