You notice some 'banter' at work that looks more like bullying to you. What would you do?

Ignore it, it's nothing to do with you

Have a go at the person you suspect is being a bully

Which of the following are important considerations for a job interview? Tick all that apply.

Being slightly early so you know where you're going

Using clear respectful language

Be well prepared for lots of different questions

Making sure you talk as much as possible

Call the interview panel sir or madam

Test

Ben Hamilton 4 preguntas

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1You notice some 'banter' at work that looks more like bullying to you. What would you do?
1. AJoin in with the banter
2. BIgnore it, it's nothing to do with you
3. CTalk to your manager about it
4. DHave a go at the person you suspect is being a bully
2Which of the following are important considerations for a job interview? Tick all that apply.
1. ABeing slightly early so you know where you're going
2. BDressing appropriately
3. CUsing clear respectful language
4. DMaking sure you talk as much as possible
5. ECall the interview panel sir or madam
6. FBe well prepared for lots of different questions
3You should always be professional, even if the customer is rude.
1. AVerdadero
2. BFalso
4If a customer starts shouting at you, remain [blank_start]calm[blank_end], try to diffuse the situation with [blank_start]open[blank_end] body language and a calm tone of [blank_start]voice[blank_end]. If they continue to shout, ask them to leave or get a [blank_start]colleague[blank_end] to help.
1. Acalm
2. Bopen
3. Cvoice
4. Dcolleague
5. Eterminator