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Pregunta 1
Pregunta
The main functions of an IS department are
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plan how to use IS to accomplish organizational goals and strategy
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manage outsourcing relationships
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protect information assets
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develop, operate and maintain the organization's computing infrastructure
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develop, operate and maintain enterprise applications
Pregunta 2
Pregunta
CIO stands for [blank_start]Chief Information Officer[blank_end]
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Chief Information Officer
Pregunta 3
Pregunta
In many organizations, the CIO reports directly to the CEO
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- True
- False
Pregunta 4
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Under the CIO,, there are often four managers or directors of
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technology
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operations
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development
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outsourcing relations
Pregunta 5
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The CIO is responsible to
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align information systems with organizational strategy; maintain the alignment as the organization changes
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communication IS/IT issues to the executive group
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develop/enforce IS priorities within the IS department
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sponsor steering committees
Pregunta 6
Pregunta
Outsourcing is the process of hiring another organization to perform services
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- True
- False
Pregunta 7
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Any business activity in the value chain can be outsourced
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- True
- False
Pregunta 8
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The three most popular reasons for outsourcing IS services are
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management advantages
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cost reduction
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risk reduction
Pregunta 9
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Examples of management advantages are
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obtain expertise
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avoid management problems
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free management time
Pregunta 10
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Examples of how outsourcing can reduce costs are
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obtain part-time services
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gain economies of scale
Pregunta 11
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Examples of risk reduction are
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cap financial exposure
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improve quality
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reduce implementation risk
Pregunta 12
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Popular countries to outsource to are
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india
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china
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philippines
Pregunta 13
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Outsourcing of hardware can be accomplished by using Infrastructure as a Services (IaaS)
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- True
- False
Pregunta 14
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Outsourcing the acquisition of software can be achieved by using licensed rather than home-grown software and also by outsourcing software development
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- True
- False
Pregunta 15
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Outsourcing hardware and software can be achieved by using Software as a Service (SaaS)
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- True
- False
Pregunta 16
Pregunta
When you outsource hardware, software and data, you are using SaaS.
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- True
- False
Pregunta 17
Pregunta
Three common risks to outsourcing are
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loss of control
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benefits outweighed by long-term costs
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no easy exit
Pregunta 18
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Examples of loss of control include
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vendor setting technology direction
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potential loss of intellectual capital
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changing priorities
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making the CIO superfluous
Pregunta 19
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Long-term costs of outsourcing may be high because
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promised cost savings never materialize
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the vendor becomes your sole source over time...no room for negotiating
Pregunta 20
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If an outsourcing contract is based on unit fixed costs, there should eventually be economies of scale.
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- True
- False
Pregunta 21
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As an IS employee, it is reasonable for you to expect to be supplied with a computer and software that allows you to perform your job efficiently.
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- True
- False
Pregunta 22
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It is not an IS employee's responsibility to apply patches and fixes.
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- True
- False
Pregunta 23
Pregunta
BYOD increases a company's risk of data loss
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- True
- False
Pregunta 24
Pregunta
Outsourcing makes it easy for a company to retain its uniqueness.
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- True
- False
Pregunta 25
Pregunta
Outsourcing often results in a company paying more for the work of their former employees.
Respuesta
- True
- False
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