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comm113

Sian Dodds Inglés 30 fichas

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  1. 1Functions of Information Systems (3)- capture and input raw data into the system
    - transferring data to information
    - support the decision making
  2. 2Data, information and knowledgedata - is processed into - information - is combined with experience and understanding to form - knowledge - which is added to information to make - decisions
  3. 3decisions and management level (3)- operational (bottom) - operational mangers
    - tactical (middle) - business unit managers
    - strategic (top) - executives and diectors
  4. 4information systems (4)- transaction processing systems - workers
    - management information systems - middle managers
    - decision support systems - senior managers
    - executive information systems - executives
  5. 5types of computer networks (3)internet - global public network
    intranet - private network within an organisation
    extranet - extension of intranet
  6. 6business and the internet (2)disruptive technology: a new way of doing things
    sustaining technology: improves products
  7. 7Wireless network categories (4)personal area network
    wireless local area network
    wireless metropolitan network
    wireless wide area networks
  8. 8business applications of wireless networks (4)radio frequency identification
    global positioning systems
    geographic information systems
    location-based services
  9. 9supporting operations: information architecture (2)techniques in case of system failure:
    - fault tolerance - backup takes its place
    - failover - functions as a computer component
  10. 10supporting change: infrastructure architecture (7)accessibility, availability, maintainability, portability, reliability, scalability, and usability
  11. 11supporting the environment: sustainable enterprise architecture (3)- grid computing: collection of computers working together
    - cloud computing: using the internet
    - virtualised computing: multiple operating systems on a single computer
  12. 12policies on information ethics (8)- ethical computer use
    - information privacy policy
    - acceptable use policies
    - internet use policy
    - email privacy policy
    - anti-spam policy
    - social media policy
    - workplace monitoring policy
  13. 13types of hackers (6)- black-hat hacker
    - cracker
    - cyberterrorist
    - hacktivist
    - script kiddy
    - white-hat hacker
  14. 14technology - line of defence (3)- people authentication and authorisation: authentication confirms identities
    - data: prevention and resistance: constant filtering, encryption, and firewalls
    - attacks: detection and response: intrusion detection systems - generate alarms
  15. 15primary traits to determine the value of information (4)- information: transactional and analytical
    - information timelines
    - information quality: ACCTU
    - information governance: outlines how information is organsied
  16. 16benefits of a relational database (5)- increased flexibility
    - increased scalability and performance
    - reduced information redundancy
    - increased information integrity
    - increased information security
  17. 17data mining and uses (2)- Process of analysing data and extracting information not offered by raw data.
    - Uses: classification, estimation, affinity grouping, clustering
  18. 18Data warehousecompiles information from transactional and operational databases through a process called ETL
  19. 19Data mining - data warehouse (2)difference:
    - data mining - no human interaction
    - data warehouse - human interaction
  20. 20Supply chain fundamentals (3)- network of everything in the creation and sale of a product
    - three man flows are: product, information and finances
    - five components: plan, source, make, deliver, return
  21. 21customer relationship management (2)- three phases: reporting, analysis, predicting
    - primary components: operational and analytical
  22. 22operational and analytical CRM (2)Operational: marketing, sales, customer service
    Analytical: expose patterns of behaviour in an organisation
  23. 23enterprise resource planning (2)- three core components: accounting and finance, production and materials management, human resources
    - three extended components: business intelligence, customer relationship management, supply chain management
  24. 24successful ERP implementation attributes (3)- overall fit: the gaps that exist between the system and the business processes
    - proper business analysis: documented list of the business processes
    - solid implementation plan
  25. 25collaboration systems: (2)Systems: unstructured and structured
    Tools: file storage and sharing, email, wikis, instant messaging, and web conferencing.
  26. 26Constant management system (3)- document management system: search and navigation methods
    - digital asset management system: works with binary
    - web content management system: enables publishing content to public websites
  27. 27workflow management systems (2)- messaging board - sends work assignments through an email system
    - database-based - stores documents in a central location
  28. 28developing software stages: (7)- planning
    - analysis
    - design
    - development
    - testing
    - implementation
    - maintenance
  29. 29software development methodologies (2)- waterfall: each phase is performed sequentially
    - agile: rapid prototyping, rational unified process, extreme programming, scrum
  30. 30project management: (2)- techniques: focus on organisational goals, categorise business priorities, perform financial analysis
    - project plans: project scope, project objectives, project constraints, project assumptions

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Fichas sobre comm113, creado por Sian Dodds el 16/11/2014.
Creado por
Sian Dodds
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