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Com 110 Final Exam
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- 1Groupa gathering of people who interact w/one another for a common purpose (3 or more people--no more than 10)
- 2Group interdependencegroup members are interdependent of one another bc everything that one member does will influence the entire group
- 3What is the size of a small group3-5 people
- 4Group thinkeveryone agrees all the time bc they want to avoid conflict, the end result can be an ineffective outcome
-occurs when group members are more concerned about getting the task done rather than getting it done right - 5Disadvantages of working in a groupothers don't pull their weight, scheduling, difficult to reach decisions and conflict can result, group think
- 6Advantages of working in a groupget to share ideas and work w/ classmates, sharing a workload & pooling of resources, bouncing ideas off one another, enjoyment of working w/ other ppl
- 7Group synergya positive end result of group collaboration
-occurs hen the whole group is more successful than each member within it - 8Normsexpectations
- 9Implicit Normsnorms can be implicit bc they're not directly stated but indirectly observed
- 10Explicit Normswhen the expectation is communicated to the members of the group
-becomes rules for group interaction - 11Group RolesTask
Relationship
Disruptive - 12Formal group rolesassigned positions to particular members of the group and include tasks like leader, recorder, treasurer
- 13Informal group tasks rolesoccur spontaneously thru particular interactions that ppl have within the group --> peacekeeper, tension releaser
- 14Task Roleshelp the group accomplish its goals and purpose
5 task roles:
initiator, information seeker/giver, organizer, clarifier, elaborator, evaluator - 15Relationship Rolesprovide for the social needs of the group and serve to foster teamwork and collaboration; sees to it that everyone respects each other in the end
-4 types: gatekeeper, harmonizer, tension reliever, supporter - 16Gatekeepersees that everyone is involved in an open discussion and encourages participation among all member , & helps to control the flow of conversation
- 17Harmonizerhelps to settle conflicts between members by maintaining peace within the group
- 18Tension Relieveruses humor to relieve tension when conflict of deadlines loom
- 19Supporterencourages positive feelings, consoles, and counsels other members
- 20Disruptive Rolesoccur when individual group members put their needs above the group needs
- 21Listeninga much more complicated process than simply hearing
- 22Hurier Modelteaches you how to critically listen
Hearing, Understanding, Remembering, Interpret (see the situation from someone else's perspective), Evaluating, Responding - 23Type of distractions-barries to listeningPlease Make Food Saucy
Physical, Mental, Factual, Semantic - 24Physical Distractionsexternal sources of interference
- 25Mental Distractionsinternal sources of interactions
occurs when your mind wanders from the subject at hand
our own mind gets in the way of our ability to listen and learn - 26Factual Distractionsinternal source of interference
occur when we concentrate so hard on the speaker's message that we miss the point - 27Semantic Distractioninternal source of interference
occur when we have an emotional response to particular words or concepts the presenter is speaking - 28Critical Listeningthe ability to make reasonable decisions about what to believe or do based on careful evaluation of available evidence or arguments
- 29Critical Thinkingthe ability to make reasonable decisions about what to believe or do based on careful evaluation of available evidence arguments skeptical thinking that causes you to stop and say "hey does that make sense?"
-occurs when you don't accept or reject things automatically; rather you question the info with an inquiry mind - 30Discriminative listeningoccurs when we distinguish between verbal and nonverbal messages
- 31Persuasionany message that is intended to shape, reinforce, or change the responses of another or others
- 32Target Audiencethe focus of your persuasive efforts as they represent the portion of the whole audience that you want to influence
- 33Status Quoall of the laws, regulations, and attitudes that currently exist
- 34Status Quo Biashaving a bias opinion to the status quo and what is right is right, and there is no changing that
- 35Valuea deeply held, stable conviction about what is good or bad, right or wrong with respect to human existence, including such concepts as fairness, justice, freedom, love, security, and honesty
- 36Beliefwhat you feel maybe true even if its not --> faith
- 37Attitudehow you feel about something
- 38Claim of factwhat is or is not true, what does or doesn’t exist, what did or didn’t happen in the past (past fact), whether something is true or not currently (present fact) or whether something will be true or not in the future (projection)
- 39Claims of Valueconcerned with what you might consider to be right or wrong, moral or immoral, just or injust, or good or bad
- 40Criterionstandard by which the value judgment is to be made
- 41Claims of Policyconcerned about what should be done, what law should be changed, or what policy should be followed
- use the word SHOULD - 42Agent of Actionthe entity of who is responsible for taking action
- 43Statement of Policyany statement that has to do with the government or policy
- 44Burden of proofhow you back up your claim
- 45Toumin's Argument ModelClowns Wash Cats Quickly Race
Claim, Warrant, Credibility, Qualifier, Rebuttal - 46Claimyour opinion/belief
- 47Warrantwhat connects your evidence to your claim→ how are they bounded together
- 48Credibilitycredibility of your evidence
- 49Qualifierthe conditions in which your argument wouldn’t work
- 50Rebuttalattacking your opponents before they attack you
- 51Inductive Reasoningmoves from the particular to the general—begin with specific instances and formulate a reasonable generalization or conclusion from them
- 52Deductive Reasoningbegins with a generalization and moves logically to an application in a specific case
- 53SyllogismWhen the premises are true and the conclusions can logically be derived from the premises
- 54Logosrational proofs you use to make arguments →facts, hard evidence
- 55Ethosthe credibility, ethics (how credible/ ethical is someone)
- 56Pathosappeals to emotion, passion
- 57Fallacycommon mistake people make, reason why an argument is not valid
- 58Types of fallaciesBad Animals Suck Fake Red Apples
- 59Bandwagonjumping to a different ‘team’ even though you don’t like them
- 60Ad hominempolitics, attacking speakers instead of the argument
- 61Slippery Slopejumping to conclusions, jumping to the worst scenario
- 62False dilemma‘if you don’t do this, then this is going to happen’
- 63Red Herringdistract from something else
- 64Appeal to Authority‘my claim is correct because my authority said so’
Información
- Descripción
- Fichas sobre Com 110 Final Exam, creado por Reyna Sparks el 04/05/2015.
- Creado por
- Reyna Sparks · may 2015
- Actualizado
- 19 feb 2016
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