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mgmt ch 6

Marina Irene Inglés 10 fichas

Fichas del conjunto (10)

1types of decisionsprogrammed
non-programmed
2programmed decision-routine and repetitive
-strucutred, planned
-made according to guidelines
3nonprogrammed decisionone time, non routine, unique
less structured
4decision maker orientations-receptive
-exploitative
-hoarding
-marketing oriented
5rational decision making process1. identify exisiting problem
2. list alternative solutions
3. select most beneficial alternative
4.implement chosen alternative
5.gather problem related feedback
6herbert simon theorymanagers are bounded in terms of time, computational power,and knowledge when making decisions
-managers often satisfice (good enough)
7probability theoryEV=I x P
expected value of alternative is the income the alternative will produce, multiplied by its probability of producing that income
8nominal group techniue-each member writes down ideas on decision or problem being discusses
-member presents ideas
-entire group discusses ideas simultaneously
-secret ballot vote is taken
-idea with most votes wins
9delphi technique-problem identified
-members offer solutions thru anonymous questionnaire responses
-responses are compiled and sent out
-individual group members select solution
-process repeats until consensus is reached
10group decision making techniques-brainstorming (same room)
-nominal group (same room)
-delphi (can be geographically separated)