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Creado por sophie terry
hace más de 8 años
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| Pregunta | Respuesta |
| Name 4 theorists | 1. Taylor 2. Maslow 3. Herzberg 4. Mayo |
| What was the name of Taylor's theory? | Scientific management |
| What was the name of Maslow's theory? | Hierarchy of needs |
| What was the name of Herzberg's theory? | Human relations theory |
| Who talks about the X and Y theory? | McGregor |
| Define motivation | The will to work. |
| Name 3 points for Taylor's scientific management | 1. Managers should have close control + supervision over employees. 2. Autocratic style of management. 3. Links with McGregor - workers are lazy & are motivated by money only. |
| Name 3 points for Maslow's hierarchy of needs | 1. Five levels of human needs that employees need to have met at work 2. Once a lower level has been met, can they move up to the next need. 3. A business should offer different incentives to help the employees fulfil the needs. |
| What are Maslow's 5 levels on the hierarchy of needs? | 1. Self-actualisation. 2. Esteem. 3. Social. 4. Safety. 5. Psychological. |
| Name three points for Herzberg's two factor theory | 1. Two key factors in the workplace: Motivators and Hygiene factors. 2. Motivate employees by using motivators and ensuring hygiene factors are met. 3. Managers should use job enrichment and empowerment. |
| Name 4 points for Mayo's human relations theory | 1. Workers are motivated by having their social needs met. 2. Workers should work in teams. 3. Better communication between managers and workers. 4. Suits a paternalistic management style. |
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