Fichas
PURPOSIVE COMMUNICATION
Fichas del conjunto (76)
- 1What consists of the purposive communication process?SENDER --> AUDIENCE --> EXPECTED OUTCOME OR ACTION
- 2group of people whose backgrounds, concerns, interests may shape the way a message is receivedAUDIENCE
- 3conditions that shape the contents of message such as significant period or sender's background and experiencesCONTEXT
- 4concrete set of objectives or reasons for addressing a specific audience in given contextPURPOSE
- 5The model shows how purposive communication process worksCOMMUNICATION MODEL
- 6What are the types of communication?VERBAL COMMUNICATION
NONVERBAL COMMUNICATION - 7What are the classifications of communication? (+ definition)ORAL
WRITTEN - 8According to ______, ___ of salaried employees in large foreign companies an professional state employees have writing responsibility.NATIONAL COMMISSION ON WRITING
67% - 9_____ reported that they take writing into consideration when hiring employees and ____ always take writing in accountHALF
91% - 10What are the types of Verbal Communication?EMOTIVE
EVASIVE LANGUAGE
JARGONS
ARGOT
ABSTRACT LANGUAGE
OVERLY ABSTRACT - 11word choice that causes emotional reaction; specific diction; evokes emotion in the readerEMOTIVE
- 12avoid a question or interrogated about a subject and never addresses questions by sidestepping from issuesEVASIVE LANGUAGE
- 13special words or expressions used by particular profession or group and difficult to understandJARGONS
- 14jargon or slang of particular group or classARGOT
- 15ability to gain meaning from things that are not said or from things said differently inferential/figurative/implicit/non-literal with higher-order thinkingABSTRACT LANGUAGE
- 16equivocal and relative words, slang, jargon and overly abstract that causes confusion and misunderstandingOVERLY ABSTRACT
- 17pretentious ad confusing and can be deliberately ambiguousEUPHEMISMS
- 18What are the different nonverbal behaviors/ Elements of Non-Verbal Communication?VOCALICS/PARALANGUAGE
PROXEMICS
CHRONEMICS
ARTIFACTS
MOVEMENT
SILENCE
TOUCH
CLOTHES AND PHYSICAL APPEARANCE
SYMBOLS - 19use of volume, tone, pitch, and rate of speaking to give additional meaning or emphasis to what is spokenVOCALICS/PARALANGUAGE
- 20use of space to convey idea or imagePROXEMICS
- 21attitude of time which discloses information with others about status and relationship with others; self-conceptCHRONEMICS
- 22things a person owns, uses, wears and discards convey messageARTIFACTS
- 23conveys meaning to spectators that can be seen in a person; may signify not understanding or refusal to answerSILENCE
- 24one's posture, gesture, facial expressions, and body languageMOVEMENT
- 25symbol of affection but not allowed in certain communitiesTOUCH
- 26provide quick personality surveillance of the person's age, interest, personality, sex attitudeCLOTHES AND PHYSICAL APPEARANCE
- 27general graphic presentation so that people will be guided with traffic signs, mathematical problems, medicalSYMBOLS
- 28What are the functions of non-verbal?SUBSTITUTING FUNCTIONS
REINFORCING FUNCTIONS
CONTRADICTING FUNCTIONS - 29traffic officers, traffic sign, "come here"SUBSTITUTING FUNCTIONS
- 30handsign of drivers, raising of handREINFORCING FUNCTIONS
- 31"you can't do anything right!" *winks*CONTRADICTING FUNCTIONS
- 32What are the principles of communication?PENTC METCC
- 33What are the C's of communication principles?COMPLETENESS, CONCISENESS, CONSIDERATION, CONCRETENESS, CLARITY, CORRECTNESS, COURTESY, CREATIVITY, CULTURAL SENSITIVITY, CAPTIVATING
- 34behavior or person or group is subjected by morals thereby affecting interpersonal, mass mediated and digital communicationCOMMUNICATION ETHICS
- 35balance in speaking and listening, validity of emotional appeal, level between praise and criticismCOMMUNICATION ETHICS
- 36imbalance of communication results in unfavorable circumstances between two and so honesty must be maintainedCOMMUNICATION ETHICS
- 37What are the ten basics of ethical communication?S^4L SAMRAM
- 38What are the four key principles of ethical communication?HONESTY
OPENNESS TO OTHER VIEWS
COMMITMENT
CONSENSUS BUILDING - 39What are the ethical considerations in communication?`CRUVD
- 40What are the ethical principles?THE GOLDEN MEAN
THE CATEGORICAL IMPERATIVE
UTILITARIANISM
JUSTICE AND VEIL OF IGNORANCE
LYING AND INTERPRETATION
SECRETS, DISCLOSURE, AND PRIVACY
WHISTLEBLOWING
LEAKS - 41style and degrees of formalityREGISTER
- 42more appropriate for friends or people you know very well Conversational/Casual/IntimateINFORMAL REGISTER
- 43made appropriate for professional writingFORMAL
- 44non-emotional and stick to the facts for technical writingNEUTRAL REGISTER
- 45fundamental to responsible thinking, decision-making and development of relationships and communities withinETHICAL COMMUNICATION
- 46enhances human worth and dignity by fostering truthfulness, fairness, responsibility, personal integrity and respect for self and othersETHICAL COMMUNICATION
- 47threatens quality of all communication and well-being of all we liveUNETHICAL COMMUNICATION
- 48What are the four ethical principles of communication?CAFA
- 49communication and assimilation among individuals of various nations supported by technology and compelled by international tradeGLOBALIZATION
- 50valuing of uniqueness or differences in gender preference, color, age, religious affiliation, ethnicity, education, social and economic status and political beliefsDIVERSITY
- 51________ is more human phenomenon than geographicCULTURE
- 52affects how people live within particular cultureGEOGRAPHY
- 53focus on individual goals and aim as to benefit individualINDIVIDUALISTIC CULTURES
- 54assumption that groups blend well by serving the in-groupCOLLECTIVISM
- 55What are the types of cultural orientation?HORIZONTAL INDIVIDUALISM
VERTICAL INDIVIDUALISM
HORIZONTAL COLLECTIVISM
VERTICAL COLLECTIVISM - 56speaks of autonomous self that values individual and independence moreHORIZONTAL INDIVIDUALISM
- 57values autonomous self by seeing it as different and unequal to others and also emphasizes status and competitionVERTICAL INDIVIDUALISM
- 58notes self as member of an in-group sharing same values and interests self is reliant and equality is expectedHORIZONTAL COLLECTIVISM
- 59believes self is integral part of the in-group even if members are different from other specifies group's interdependence and inequalityVERTICAL COLLECTIVISM
- 60interconnectedness of economic relationships, political units as well as digital networksGLOBALIZATION
- 61What are the cultural issues affecting communication?CULTURAL
RACIAL
ETHNIC
GENDER ROLES
INDIVIDUAL PERSONALITIES
SOCIAL CLASS
AGE
ROLES - 62What are the global issues affecting communication?ISSUE OF FACE TO FACE COMMUNICATION
ISSUE ON SOCIAL NETWORK
ISSUE ON CULTURALLY COMPETENT WORKERS - 63founder of Miami based under UMENOWEVELYN CASTILLO-BACH
- 64form of discrimination against person/s of different raceRACISM
- 65emotionally charged topicRACE
- 66"only if it is relevant to what you have to say"PATRICIA ARINTO
- 67"refer to a group by the term it prefers"KITTY LOCKER AND DONNA KIENZIER
- 68prejudice and discrimination based on sex or genderSEXISM
- 69form of prejudice against person/people because of social classCLASSISM/CLASS DISCRIMINATION
- 70form of discrimination against other people because of ageAGEISM
- 71What are the four issues that occur when team members are of different nationalities?LANGUAGE ISSUE
CONFLICT RESOLUTION ISSUE
GENDER ISSUE
DECISION MAKING ISSUE - 72What are the varieties of spoken language?PROFESSIONAL SPOKEN LANGUAGE
LITERARY SPOKEN ENGLISH
CONVERSATIONAL SPOKEN ENGLISH
SLANG, ETHIC, AND VULGAR ENGLISH - 73What are the characteristics of written language?EXACT NATURE OF UTTERANCE
BOOKISH SPACE WASTERS
USE OF COMPLICATED SENTENCE-UNITS - 74What are the 8 domains depending on FIELD, TENOR, MODE?LOCAL EVERYDAY WRITTEN
LOCAL EVERYDAY ORAL
LOCAL SPECIALIZED WRITTEN
LOCAL SPECIALIZED ORAL
GLOBAL EVERYDAY WRITTEN
GLOBAL EVERYDAY ORAL
GLOBAL SPECIALIZED WRITTEN
GLOBAL SPECIALIZED ORAL - 75people with different cultures and languages deal with each otherCROSS-CULTURAL OR INTERCULTURAL COMMUNICATION
- 76What are the cultural differences?TIME
LANGUAGE
SAYING NO
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- Fichas sobre PURPOSIVE COMMUNICATION, creado por rheize alea el 28/09/2020.
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- rheize alea
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