Conflict map

Conflict

The strongly divergent needs of the two parties or from misperceptions and misunderstandings.

Result from

When the two parties are working toward the same goal and they want the same outcome or different outcomes.

Can occur

"Sharp disagreement or opposition, as of interests, ideas, etc." or“the interaction of interdependent people who perceived incompatible goals and interference from each other in achieving those goals.”

Definition

Levels of Conflict

Functions and Dysfunctions of Conflict

1.Intrapersonal or intrapsychic conflict.

2.Interpersonal conflict.

3.Intragroup conflict.

4.Intergroup conflict.

Sources of conflict can include ideas, thoughts, emotions, values, predispositions, or drives that are in conflict with each other.

It's between individuals. Interpersonal conflict occurs between co-workers, spouses, siblings, roommates, or neighbors.

It's within a group among team and it analyzes conflict as it affects the group's ability to make decisions, work productively, resolve their differences, and continue to achieve their goals effectively.

It's between organizations, ethnic groups, warring nations, or feuding families or within splintered, fragmented communities. Negotiations are complex because many people are involved.

1.Competitive, win–lose goals.

2.Misperception and bias.

3.Emotionality.

4.Decreased communication.

5.Blurred issues.

7.Magnified differences, minimized similarities.

8.Escalation of the conflict.

Parties compete against each other because they goals are in opposition and both cannot simultaneously achieve their objectives

As conflict intensifies, perceptions become distorted. As conflict intensifies, perceptions become distorted.

Conflicts tend to become emotionally charged.Emotions overwhelm clear thinking, and the parties may become irrational as the conflict escalates.

Productive communication declines with conflict. Parties communicate less with those who disagree with them and more with those who agree.

The central issues in the dispute become blurred and less well defined. The parties become less clear about the dispute and how to resolve it.

6.Rigid commitments.

The parties become locked into positions, parties become more committed to their points of view and less willing to back down from them.Thinking processes become rigid.

Factors that distinguish and separate them from each other become highlighted and emphasized, while similarities that they share become oversimplified and minimized.

As the conflict progresses, each side becomes less tolerant, more defensive, and less communicative, and more emotional, increasing its tenacity to maintain its position under pressure, but the parties will destroy their ability to resolve the conflict.