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ERP Integration – A Systematic Mapping Study

ERP systems are integrated computer information systems that aim to integrate the core business processes in a company, previously automated by monolithic legacy applications

BACKGROUND

Definition of Integration

Integration is an ambiguous term that has many interpretations in different domains. For example, in strategy, it means “coordination of activities and management of dependencies between them”

Existing Literature Reviews on ERPs

Since the end of 1990s, ERP systems have been a major interest of researchers. Seven systematic literature reviews to map all the conducted research on ERP systems have been done

RESEARCH METHOD

A systematic literature review (SLR) is a secondary study which aims to gather and evaluate all the evidence on a selected research topic

Selecting Keywords and Databases

First, a pilot search from different databases was made to estimate how feasible the chosen area of interest is for performing a systematic mapping study.

Handling the Related Articles

In total of 721 search results were first reviewed by reading the title, keywords and abstract. This was done to decide if the article meets the criteria. At this point, articles focusing on completely different topics such as Event Related Potentials, or articles written in other language than English were dropped out. We also removed duplicate articles

RESULTS

Technological Issues

A fair number of articles deal with technical issues of integration. This is not surprising, as integration is often seen as a technical matter. Articles addressing technological issues aim at building flexible solutions and architectures for integrating ERP with other systems. Specific technologies such as SOA and EAI are often used to aid the integration effort (Margaria et al

Methodological Issues

Several studies address the integration challenges caused by an ERP system that are generally seen as difficulties in the integration with other applications. There are challenges when interconnecting specific ERP modules with other subsystems internally

Quality Issues

A number of studies that investigate certain quality attributes of ERP systems or evaluate the relationships between ERP benefits and integration have been conducted from different viewpoints

Extending ERP

This category of articles discusses the need for additional functionality for ERP systems and completely new approaches for ERP system architecture

CARMONA MONDACA EMILIANO

CONTRERAS VALADEZ ERIK ROBERTO

CRUZ REVOLLAR LUIS ROBERTO

VIDAL BLANCO ISMAEL EDUARDO