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Communication Unit 1

Selection

Perception Process

Organization

Interpretation

The mental process of choosing which data in a field of perceptual data we will attend to.

We use organizational structures to make sense of (categorize) what we selected to notice.

Obtain a particular understanding based on how you organized the data you selected.

Language

It is a collection of symbols governed by rules and used to convey massages between individuals.

Phonological

Language rules

Pragmatic

Semantic

Syntactic

Govern how words sound when pronounced.

Govern the structure of language – the way symbols can be arranged.

• Meaning of specific words.

• Make possible for us to agree.

How people use language in everyday interaction.

Non-verbal communication

Characteristics of nonverbal communication

1. - Has communicative value

2. – Is primarily relational

3. – Is ambiguous:

You many not be able to tell exactly what is going on but the nonverbal cues certainly have communicative value.

It is important to create an image of ourselves as we want the others to view us.

Each person has different interpretation.

Functions of nonverbal communication

Substituting

Deceiving

Contradicting

Accenting

Complementing

Repeating

It is easier to catch a liar when they haven´t had the change to rehearse.

Express contradictory messages in their verbal and nonverbal behavior.

Stressing certain words with the voice is another way to add nonverbal accents.

They are used to reinforce verbal communication.

Use emblems to describe deliberate nonverbal behaviors that have precise meanings know to everyone within a cultural group.

People remember comments accompanied by gestures more than those made whit words alone.

Types of nonverbal communication

5. Space:

4. Touch (haptics)

3. Apperance

2. Voice (paralanguage)

1. Body movements (Kinesics)

Distance- Personal space (Proxemics)

Territory- The way people use their space.

Physical touch can “speak” volumes.

Physical attractiveness Clothing

The tone of voice can change the meaning.

Posture and gestures.

Face and eyes.