What process should be automate

Start

Highly manual & repetitive?

Is your process...

Is it...

Rule tested?

Readable electronic input type?

Yes

Yes

Does it have...

Standard inputs?

Yes

Low exception rate?

Yes

Apply process improvement initiatives

No

No

No

No

No

Processing method can be changed?

Yes

Implement Self Service

High process volumes?

Will minor automation process?

Investigate potential tactical solutions

Investigate options for system integration

Deep system changes required?

RPA

Yes

No

Yes

No

Yes

Yes

No

No

What processes should I automate?

Opportunity Identification

Feasibility Assessment

Process Optimization

Automation and Testing

Support preparation & Handover

Go-Live and Maintenance

Guide to choose the best fit processes for automation

Not all processes are fit for automation . In order to best benefit of a rapid ROI, choose processes which first have passed through a transformation initiative using Lean Six Sigma methodology aiming to standardize, control and streamline first.