Qualitative Process Analysis

Qualitative Process Analysis

1. Value Added Analysis

   • Value Classification
     • Value Adding
       • Value vis-a-vis of customers
         • Would the customer be willing to pay for this activity?
     • Business Value Adding
       • Necessary or useful for the business
     • No Value Adding
       • No value, not fall into any other category
   • Waste Elimination
     • By Automatization
     • Prior to eliminate BVA

2. Root Cause Analysis

   • Cause Effect Diagrams
     • Casual factors
       • Prevent the issue from occurring in the future
         • by
           • Avoided it
           • Eliminated it
           • Corrected it
     • Contributing factors
       • Increase the changes of a given issue occurring
     • Grouped into categories
       • 6M's
         • Machine (Technology)
         • Method ( Process)
         • Material
         • Man
         • Measurement
         • Milieu
   • Why Why Diagrams
     • Capture the series of cause-to-effect relations that lead to a given effect
     • Tree diagrams
     • Why’s principle
       • Answering the “why” question five times recursively

3. Issue Documentation and Impact Assessment

   • Understand the impact of the issue
   • Issue Register
     • Determine how and to what extent each issue is impacting on the performance of the process
   • Pareto Analysis and PICK Charts
     • Identify which issues or which causal factors of an issue should be given priority