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1. The communication process has five hey elemen:

   • The source, the coding, the channel, the decoding and the receiver.

2. You must be clear about why you are communicating and what message you want to convey.

3. You must be sure that your information is accurate and useful to your audience.

4. Put your message in the right style and format so your audience can understand it easily.

5. Get rid of any local jargon or expression that might confuse people.

6. Read or listen to a message and get a meaning from it.

7. Pay close attention to the comments you receive from your audience, so you can search for and clarify any misunderstandings.