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Mapa mental

Nonverbal Messages

Phyllis Nguan Inglés

Contenido del mapa

Nonverbal Messages

  1. Principles of Nonverbal Communication

    • Nonverbal messages Interact with Verbal Messages
      • Accent
      • Complement
      • Contradict
      • Control
      • Repeat
      • Substitute
    • Nonverbal messages can help Manage Impressions
      • To hide faults
      • To be followed
      • To confirm self-image & to communicate it to others
      • To excuse failure
      • To believed
      • To be liked
      • To secure help
    • Nonverbal messages help Form Relationships
    • Nonverbal messages Structure Conversation
    • Nonverbal messages can Influence & Deceive
    • Nonverbal messages are Crucial for Expressing Emotions
  2. Channels of Nonverbal Communication

    • Body Gestures
      • Emblems
      • Illustrators
      • Affect Displays
      • Regulators
      • Adaptors
        • Self-Adaptors
        • Alter-Adaptors
        • Object-adaptors
      • Gestures & Culture
      • Body appearance
    • Facial Communication
      • Facial Feedback
        • Facial feedback hypothesis
      • Facial Management
        • Intensify
        • Deintensify
        • Neutralise
        • Mask
        • Simulate
      • Cultural & Facial communication
    • Eye Communication
      • Eye contact
        • Functions:
          • To monitor feedback
          • To secure attention
          • To regulate the conversation
          • To signal the nature of the relationship
            • "Tie signs"
          • To signal status
          • To compensate for physical distance
      • Eye avoidance
        • Eg. Civil inattention
      • Pupil dilation
    • Touch Communication
      • Meanings of touch
        • Playfulness
        • Control
        • Positive emotions
        • Task-related
        • Ritual
      • Touch avoidance
    • Paralanguage
      • Paralanguage & People Perception
        • Impressions formed
      • Paralanguage & Persuasion
        • Rate of speech
    • Spatial Messages and Territoriality
      • 4 Proxemic Distances
        • Intimate
        • Personal
        • Social
        • Public
      • Territoriality
        • 3 types:
          • Primary
            • Home field advantage
            • Markers
              • Central
              • Boundary
              • Ear
          • Secondary
          • Public
        • In resisting enchroachment:
          • Withdrawal
          • Turf defense
          • Insulation
          • Linguistic collusion
    • Artifactual Communication
      • Space decoration
      • Colour communication
      • Clothing & Body Adornment
      • Scent
        • To attract others
        • To aid taste
        • To aid memory
        • To create an image
    • Temporal Communication
      • Formal & Informal time
      • Monochronism & Polychronism
      • Social clock
    • Silence
      • The functions of silence
        • To provide time to think
        • To hurt
        • To prevent communication
        • To respond to personal anxiety
        • To communicate emotions
        • To achieve specific effects
        • To say nothing
      • The spiral of silence
  3. Nonverbal Communication Competence

    • Decoding Nonverbal Messages
      • Suggestions
        • Mindfully seek alternative judgements
        • Be tentative
        • Take into consideration multiple channels of msg
        • Consider the possibility of being incorrect
        • Interpret judgements & conclusions against a cultural conext
    • Encoding nonverbal messages
      • Suggestions:
        • identify & think mindfully about choices available for communicaiton
        • Keep consistency with verbal messages
        • Monitor with same care for verbal messages
        • Avoid extremes & monotony
        • Take the situation into consideration
        • Maintain eye contact
        • Avoid using certain adaptors
        • Be careful of touching
        • Avoid strong cologne/perfume

Información

Descripción
Mapa Mental sobre Nonverbal Messages, creado por Phyllis Nguan el 11/11/2014.
Creado por
Phyllis Nguan
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