Managing Power Dynamics

Managing Power Dynamics

1. Who has more or less power in the relationship?

2. How much do we trust each other?

3. The y-axis shows who is up or down in power levels

4. The x-axis shows how close or far are we in trust levels

5. Up/close quadrant: more power and close trust

   • Brevity

6. Far/down quadrant: less power and low trust

   • Longer explanations, focus on quick responsiveness

7. Up/Far quadrant: higher power and low trust

   • Say thank you, I'll contact you later
   • Show people why they are appreciated

8. Down/Close category: lower power and high trust

   • Being responsive and clear is important
     • Follow up more quickly

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