THE COMMUNICATION

THE COMMUNICATION

1. formal communication

   • Up or bottom up
     • Hello Alfonso, I need your help. I need you to summon the Chaves family on September 15, 2025, because the case with the kidnapper is giving favorable results and we need to inform you.
   • Horizontal or Side
     • Hello guys, how are you doing in the Human Management area? Hello, very good, it is interesting to be part of this area, and how are you doing in accounting? Very well, although we have to be very focused because we have to see many accounts and numbers, thanks for asking.
   • transverse or diagonal
     • Hi guys, how are you doing with the remodeling of the Gran Plaza building? Hello supervisor, yes madam we are already remodeling the 2nd floor, I could tell you that in about two months we will finish the remodeling of the building.
   • Communication in which the information flow is already defined. Communication follows a hierarchical chain of command established by the organization. This type of communication is used exclusively in the workplace and is followed by employees in the performance of their duties.

2. Informal communication

   • Communication does not follow any predefined channel for the transmission of information. This type of communication moves freely in all directions, and is very fast and fast. This type of communication is very natural when people interact with each other about their professional life, personal life, and other matters.
   • Single strand chain
     • Hello how are you? Hello Hello Hello
   • Cluster Chain
     • Pamela see that Andres told me that he likes Claudia.
   • Probability chain
     • I choose you to tell you the purpose of this month, then I will tell others but I need to say it to you first.
   • Gossip
     • Carolina: Juan I'm going through a bad time, I don't feel good about my body, I feel ugly.
     • Juan: Laura, look that Carolina told me that she doesn't feel good about her body ...

3. Communication is a process that consists of the transmission and exchange of messages between a sender and a receiver. In this process, in addition to the sender and receiver. different elements participate: the code, which is the language used, the communication channel, which is the medium used, the context, which are the circumstances where communication takes place, noise or disturbances in the reception of the original message, and feedback or feedback, which is the response to the first message.

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