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3670935
Radium Business Map
Descripción
Business Map for running of company.
Sin etiquetas
alarm
security
business
Mapa Mental por
RadiumSecurity
, actualizado hace más de 1 año
Más
Menos
Creado por
RadiumSecurity
hace más de 8 años
11
0
0
Resumen del Recurso
Radium Business Map
Customer Call
Details: Name, Number, E-mail, Address
Why Calling?
Quote
Paul to quote
Won
Work Instructions
Order equipment & create file for installation
Book Installation
Transfer pre-sale and create sage account
Engineers Complete Job
Customer happy?
Yes
Ask to review and recommend
No
Why? Take Action
Happy?
Yes
No
Complaint
Issue
Appropriate Person
Make Paul Aware
Sales
Pass to Mike/Paul/Jo
Ask to send E-mail
Fault
Mike
Solve over Phone
Cant fix: Book Appointment
General
Take Message
Accounts: Janet
Ask to e-mail unless urgent
Anything: Paul
Technical: Mike
Appointment
Confirm
Alarm Master
Book
Reason
Technical
Mike
Book In
Maintenance
Is it due?
Yes
Book in
No
Mike
Pay Bill
If able do it
Queries and more technical Issues
Janet
Ask to e-mail unless Urgent
Engineer Call
Who is it?
Who do they need?
Available: Pass to them
Not available: Take message
Let them know
Marketing
Social Media
Twitter
Facebook
Linked In
Recomendations
Who?
Advertisement
Newspaper
Building Sign
Bell Box
Handouts
Website
Infusionsoft
Order
CCTV/ Alarm
Set up Contract
Sage (If none already)
CCTV Handover
Work Instructions *
Certificate of Acceptance
Checklist
Booklet
Business Sticker
Folder
Business Sticker
Order Equipment
Send Engineers to Job
Complete Job
Is Customer Happy?
Monitored Police Alarm
Key Holders
Risk Asessment Appendix G
NPCC Policy Appendix F
Send to Police
URN
Send to EMCS
Check after 24Hrs
Signal
Work Instructions *
Order Equipment
Send Engineers to Job
Complete Job
Invoices
1st of Each Month
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