Literature Review

Literature Review

1. Exclusion Criteria

   • Non-English Papers
   • Websites, Videos
   • Low-Level Change
   • Cross-Organisational Change
   • Change Process
   • Focused on individuals
   • Learning Process
   • Enterprise Resource Planning
   • Multicultural Perspective

2. Inclusion Criteria

   • Western Studies
   • Change Management
     • Organizational Change
       • Cause of change
       • Effects of Change
     • Black-Box Theory
   • Primary Sources
   • Papers published 1980-2014
   • Seed papers