Internal vs External Training

Internal vs External Training

1. After the needs assessment is completed, data is on hand to decide: where the training or HRD program is needed

   • what kind of training or HRD program is needed
     • who needs to be trained
       • the conditions under which training will occur

2. HRD Design

   • 1. Setting objectives
     • 2. Selecting the trainer or Consultant/Provider
       • 3. Developing a lesson plan
         • 4. Selecting program methods and techniques (including the appropriate use of technology)
           • 5. Preparing materials
             • 6. Scheduling the program

3. Make vs Buy

   • Best use of available resources Typical Services Available assisting with conducting needs assessment guiding internal staff to design or implement a program designing a program specifically for the Organisation providing supplemental training materials (exercises, workbooks, computer software, videos) presenting a previously designed program conducting a train-the-trainer program
     • Consulting firms Educational institutions Professional societies Trade unions Publishing houses Governmental agencies Nonprofit community-based Organisations
       • Major reasons to contract out
         • The firm does not have the expertise to design the program in-house Management would not likely have the time to design the program Firm doesn’t have an HRD department or full-time HRD professional
         • Level of expertise
           • Time ; Quicker t bring in outside training
             • If there is only a few employees that need training
               • Cost
                 • Size of HRD department
                   • past experience or personal contacts
                     • Provider could be local
                       • Government inictives
         • Choosing a Provider
           • Cost
             • Credentials
               • Background
                 • Experience
                   • Philosophy
                     • Delivery method
                       • Content
                         • Actual Product
                           • Results
                             • Support

4. Train the Trainer

   • Train-the-trainer programs, which involve identifying in-house content experts who lack training skills and training them to become effective trainers
     • Provide subject matter experts (SMEs) with the necessary instructional knowledge and skills to design and implement training program
       • Available through local professional associations colleges consultants
         • Focus on Developing trainee objectives and lesson plans Selecting and preparing training materials Selecting and using training aids (e.g., Microsoft® PowerPoint® slides, videos, overhead projectors) Selecting and using different training methods and techniques