Training Evaluation

Training Evaluation

1. why is it important?

   • to review and reinforce essential program point
   • a tool to asses the value of the training
   • determine wheather training achieves its objectives
   • identify the proper audience for the future program

2. Process

   • 1. Eveluation planning
     • 2. data collection
       • 3. data analysis
         • 4. reporting

3. level of evaluation

   • level 1 : reaction
     • Measure attendee satisfaction
     • at the end training program
   • level 2 : learning
     • must be customized for every instructional program
     • must reflect the conditions of the specific job
     • measure
       • knowledge
       • skill
   • level 3 : behavior
     • whether the trainee can accomplish program objectives
     • based on the job performance
   • level 4 : result
     • measure the effects of training intervention as they relato to the achievement of corporate goals and objectivies
     • required hard data reports and recprds

4. Evaluation methods

   • paper and pencil test
   • attitude survey
   • simulation and on-site observation
   • productivity reports
   • post-training survey
   • needs/objectives/content comparison
   • evaluation forms
   • professional opinion
   • instructor evaluation
   • cost analysis