Chapter 12: Training

Chapter 12: Training

1. Methods of Training

   • In-house or on-the-job training
     • Takes place at the workplace. Usually means working with an existing, experienced worker.
     • Gets new employees working straight away. Helps motivate the experienced worker - feels more confident and valued.
     • There may be too many distractions, new employee may make mistakes - difficult to concentrate.
   • Off-the-job training
     • Takes place away from the workplace - training day in college or centre.
     • New employee feels valued - business investing in their future. Trained by specialists - will know how to teach better than an unqualified person.
     • Broader than on-the-job training - some aspects may not benefit the business. Employees are away -a backlog may build up.

2. Choosing the Appropriate Type of Training

   • Needs to consider: what the training is, the safety of employees, cost, how long it will take and possible disruption to customers and employees.

3. Induction Training

   • Training for new staff that serves as an introduction to the company and it's objectives, as well as premises and where the their job fits in.

4. Benefits of Training

   • Way of motivating staff, seen as an investment in the workforce, possible to lead an employee for promotion.