Processes

Processes

1. Scope

   • Workgroup
     • Silo
   • Enterprise
     • CRM
     • ERP
       • Vendors?
         • SAP/Oracle/Workday
     • EAI
     • Challenges?
       • Gaps
       • Transition
       • Collaboration
       • Resistance
       • Technology
   • Inter-enterprise

2. Structured

   • Standard
   • Formal
   • Sales/Payroll/Inventory

3. Dynamic

   • Changing
   • Collaboration
   • Engagement
     • Social Media IS

4. Quality

   • Efficiency
   • Effectiveness