Process design

Process design

1. Definition

   • conceptual activity
   • design-->look of an object
   • conceive the looks, arrangement and working before sth is constructed

2. Ziele:

   • Product designers aesthetically pleasing, meet expectations, satisfy need, perfom well, are reliable, are easy to manufacture and deliver
   • Operations managers tend to focus on the design of the transformation process, which is flexibel and efficient, support strategic goals of companies, without errors, motivating for employees, robust and easy to construct

3. design procedure

   • 1. Process type: Volume and Variety
     • Project: speziell für einen Kunden (einmalig) Jobbing: einzelne Fertigung Batch: Serienfertigung/ Losfertigung Mass: continuos: kontinuierlich
       • DL: professional services (individuelle Beratung) Service shops (standarisiert) taxi, Schwimmbad Mass service (repetitive Arbeit) Busfahrer, Callcenter
     • cell layout line layout: Buffet Restaurant +motivation (Teambildung) +Geschwindigkeit (kein Lager)+Fast throughput-need more space-rearranging the existing layout can be costly
     • Fixed-position (fix) Spitäler, Baustellen, Coiffeur: -teuer(höchste Kosten), -Platz +flexibel +Product and customer not moved--> spezialisten i.d.r. höhere Löhne/ Mgmt Aufgabe: Koordination / Unfallgefährlichste
     • functional layout(Wekstatt), process layout : Küche sehr flexibel, easy to surpervise, Disruptions have a little effect / - sehr langsam (very high WIP)- complex low,
     • Linie layout : Flughafen, Cafeteria Massenfertigung +Kosteneffizient +spezialisation of equipment + tiefere Kosten -Flexibilität -Disruption -work is repetitive Mgmt: Verfügbarkeit/ Fluss muss stimmen
   • 2. Basic layout type
   • 3. Detailed design of layout

4. Division of labour

   • Sequentially: Kosteneffizient, Produktaualität
   • Parallel flexibilität, höhere Motivation, Servicequalität

5. Balancing loss: Verlust aus Arbeitsteilung

6. The objectives

   • Quality
   • Speed
   • dependeability
   • Flexibility
   • cost
   • People: health and safety /