2. Human Resource Management

2. Human Resource Management

1. 2.1 Functions and evolution of human resource management

   • Labour Turnover
     • (Number of staff leaving per year / Average number of staff ) *100
   • Types of training
     • On the Job
     • Off the job
     • Cognitive training
     • Behavioural training
   • Types of appraisal
     • Formative appraisal
     • Summative appraisal
     • 360-degree feedback
     • Self Appraisal
   • Dismissal and Redundancy
     • Dismissal
     • Redundancy
   • Outsourcing, offshoring and re-shoring
     • Outsourcing
     • Offshoring
     • Re-shoring

2. 2.2 Organisational structure

   • Terminology
     • Delegation
     • Span of Control
     • Levels of hierarchy
     • Chain of command
     • Bureaucracy
     • Centralization
     • Decentralization
     • De-layering
   • Types of Organization charts
     • Flat / Horizontal
     • Tall / Vertical
     • Hierarchical
     • Organization by product
     • Organization by function
     • Organization by region

3. 2.3 Leadership and management

   • Leadership styles
     • Autocratic
     • Paternalistic
     • Democratic
     • Laissez-faire
     • Situational leadership

4. 2.4 Motivation

   • Motivation Theories
     • Taylor
     • Maslow
     • Hezberg
     • Adams
     • Pink
   • Types of financial rewards
     • Salary
     • Performance related pay
     • Employee share ownership schemes
     • Fringe payments
   • Types of non-financial rewards
     • Job enrichment
     • Job Rotation
     • Job enlargment
     • Empowerment
     • Purpose
     • Teamwork

5. 2.5 Organisational (corporate) culture