Quality Control

Quality Control

1. Kaoru Ishikawa

   • Consists of developing, designing, producing, marketing, and servicing products and services with optimum cost-effectiveness and usefulness, which customers will purchase with satisfaction.

2. Benefits of Quality Control

   • The number of defective products will decrease
   • The number of defective products will decrease
   • Lowers costs for the company
   • Profits increase year over year
   • Happy and loyal customer

3. 7 QC Tools

   • Graph
   • Check Sheet
   • Pareto Chart
   • Cause & Effect
   • Scatter Diagram
   • Histogram
   • Control Chart

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