Communication

Communication

1. Interpersonal

   • Between people.

2. Intrapersonal

   • With ourselves.

3. Verbal

   • Preception
     • Is a process
       • Selection
         • Contrast or change
           • We appreciate wonderful people when they are away.
         • Stimuli
           • Factors that attract our attention.
         • Choosing which data we will pay more attention.
         • Internal factors
           • Shapes how we perceive people.
         • Emotional state
           • Our attitude we bring to a situation shapes our feelings.
       • Organization
         • We categorize what we select to notice.
         • Physical constructs
           • Classify people according to appearance.
         • Psychological Constructs
           • Internal states of mind and dispositions.
         • Role constructs
           • Use social positions.
         • Interaction constructs
           • Focus on social behavior.
       • Interpretation
         • Personal Experience
           • The meaning that similar events held.
         • Expectations
           • When we anticipate how will people behave.
         • Degree of involvement
           • We view familiar people more favorably.
         • Assumptions about human behavior.
           • How we assume people are.
         • Relational satisfaction
           • Behavior depends of the people you're with.
         • Knowledge of others
           • Affects the way we interpret their actions.
         • Obtaining an understanding based on the organization of data.
     • Are narrow
     • Are hard to change
   • Language
     • Is a collection of symbols governed by rules and used to convey messages between individuals.
     • Rules
       • Phonological
         • Govern how words sound.
           • Individuals sound create larger language units.
       • Pragmatic
         • How people use language in everyday interaction.
       • Syntactic
         • Govern the structure of language.
       • Semantic
         • Everything has a name.
           • Meaning of specific words.

4. Non-Verbal

   • Characteristics
     • Communicative Value
       • It gives more meaning to the conversations.
         • Primarily Relational
           • How we want other people to see us.
             • Is Ambiguous
               • The interpretation varies depending on different things (context, feelings, relationships, etc).
   • Functions
     • Repeating
       • Using gestures while speaking.
         • Substituting
           • Use emblems instead of words.
             • Complementing
               • Reinforce verbal communication.
                 • Accenting
                   • Stressing to give different meanings.
                     • Contradicting
                       • Express contrary messages between verbal and non-verbal communication.
                         • Deceiving
                           • Catch a lie.
   • Types
     • Body Movement (Kinesics)
       • Posture and gestures.
         • Voice (Paralanguage)
           • The tone can change the meaning.
             • Appearance
               • How you look for others. (clothing, physical attractiveness)
                 • Touch (Haptics)
                   • Physical touch can give messages.
                     • Space
                       • Personal space (proxemics) and territory.