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CMIS 351 Lesson 3: Productivity, Innovation, and Strategy

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  1. 1How IS impact productivity-increasing efficiency:
    *business processes can be accomplished more quickly or with fewer resources/facilities
    -increasing effectiveness:
    *company considers offering either new/improved goods or services that customers value
  2. 2Relationship between business processes and value chainsBusiness processes: network of activities, resources, facilities and info that interact to achieve some business function
    Value chain: network of value-creating activities (primary and support)
    -value chain is made up of at least one or more business processes
  3. 3How organizations develop competitive strategiesOrganization examines structure of industry:
    1. bargaining power of customers
    2. threat of substitution
    3. bargaining power of suppliers
    4. threat of new entrants
    5. rivalry among existing firms
    Porter's 4 Competitive Strategies:
    1. cost leadership across industry
    2. cost leadership focused on particular industry
    3. differentiation across industry
    4. differentiation focused on particular industry
  4. 4Sustaining vs Disruptive technologiessustaining technologies: changes in technology that maintain rate of improvement in customer value
    disruptive technology: product that introduces very new package of attributes from accepted mainstream products
  5. 5How IS provide competitive advantageProduct implementation:
    -create new product/service
    -enhance product/service
    -differentiate products/services
    System Implementation
    -lock in customers/buyers (high switching costs
    -lock in suppliers (easy to connect/work with organization)
    -raise barriers to market entry (expensive for new competition to enter market)
    -establish alliances (establish standards and promote product awareness)
    -reduce costs (increased profitability)
  6. 6How IS create sustainable advantages-integrate many activities: marketing, customer service, product design, and product delivery
    -successfully integrate many technology systems with people and procedures
    -take time for people to gain necessary experience and skill to use IT
  7. 7IS planning process1. industry structure
    2. competitive strategy
    3. value chain
    3. business processes
    4. IS

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Descripción
Lesson 3 Learning Objectives
Creado por
Usuario eliminado · mar 2021
Actualizado
31 mar 2021
Visitas
7
Historial
  • Creado por Adriana Vincelli-Joma · 12 dic 2019
  • Copiado por Adriana Vincelli-Joma · 31 mar 2021
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