5. DIGITAL WORKER’S CAREER MANAGEMENT - created from Mind Map

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KNOWLEDGE WORKER

DIGITAL WORKER

CAREER CONCEPT FOR DIGITAL WORKERS

CAREER MANAGEMENT

NEGOTIATION TECHNIQUES

RISK

PROJECT DELIVERY

CLIENT MANAGEMENT

ONLINE INTERVIEW SKILLS

1. Information gathering 2. Information analysis 3. Information dissemination 4. Structured learning 5. Knowledge management 6. Team building

1. Real-time data availability 2. Scenarios and prognosis 3. Decision making 4. Self-development

5. virtual collaboration

6. virtual team building

Digital labour platforms have also created a more transparent job market.

Top performers know their value and are growing more footloose as a result; many are going online to find new opportunities and to evaluate potential employers/clients.

Such tools, and the platforms that include them, can put the right person in the right job, identify gaps in skills, chart career paths, and nurture the development of the next generation of leaders and expertise.

In the future, freelancers may be able to define their own career paths, drawing on data about the paths they follow or insight into their own strengths, preferences and unique abilities.

Career management is the combination of structured planning and the active management choice of one’s own professional career.

The outcome of successful career management should include: 1. personal fufillment, 2. work/life balance, 3.goal achievement, 4. financial security

1.Prepare 2.Pay attention to timing 3.Leave behind your ego 4.Ramp up your listening skills 5.If you don’t ask, you don’t get 6.Anticipate compromise 7.Offer and expect commitment 8.Don’t absort their problems 9.Stick to your principles 10.Close with confirmation

Protecting Yourself Don’t start work until the 1. client sends you an offer and you accept, 2. If client asks to pay outside the platform, report to the customer support team, 3. Avoid any client who request free work, 4. Never pay to get a job!, 4. If a job looks suspicious, report it to our customer support team

Risk management involves understanding, analyzing, and addressing risk to make sure the objectives are achieved.

Example of Risk Spam task Get exploited by client – i.e. fake reviewers Privacy violation Lack of laws protection

What is Scope Creep?

How to Manage Email Tips

The actual scope of a project from start to finish significantly exceeds the expectations for the project before work starts.

Tips to Minimize Scope Creep: 1.Get a clear written agreement 2. Stick to the stipulated terms 3. Offer constructive outs

Scope creep can happen because: An indecisive client, When contradictory messages come from different parties within the client’s company, The project itself turns out to be more involved than anyone predicted going in, despite everyone’s best efforts to define it ahead of time.

4. Be bold

5. It’s a partnership

Check emails twice. 1. Once in the morning, and once in the afternoon. 2. In each session try to process all the emails If you can, respond to an email right away. 3. If you cannot, turn it into a task with a due date and priority. 4. Have all notifications from your email client disabled on all of your devices so you won’t be disturbed and distracted as you focus on other things.

tips when communicating with client

1.Ask clients in what material you need to deliver the project.

2.Tell your client what is your working hour availability per week.

3.State when is your free time.

4.Ask for contract/award project.

5.Be professional when communicating and do not be emotional.

6. Always be prepared for video calls.

7.Always update client (preferably using screenshot).

8.Track your working time (time tracking apps) – usually for hourly based jobs.

9.Be proactive, honest, polite and professional.

10.Gain the client’s trust

11.Payment transaction will have a pending period. Reply

Helpful tips on bidding

Two chances to get a job

Propose a realistic timeline

Prepare a standard proposal for each specific skill

Read the job description carefully

Include the crucial project information in the proposal to show that you understand the job description

Do not copy and paste irrelevant information in the submission

Bid early in the morning

If the bidding is over 10, need not bid for the job

1. The bidding process

2.The client will proceed to appoint freelancer

apply for the job available from the crowdsourcing platform

the client can find freelancers who are registered in the crowdsourcing platform or has been appointed by the client before