21st Century Management

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Management Practice gives you wisdom through

intuitive

judgmental perception

by chance

inconsistent

personal experiences

passed-down knowledge

vernacular

emotional engagement

Management give you benefits through

methodology

precise

systematic

consistent

based on data

validated through peer review

precise terminology

detached relationship to object of analysis

Original Research and Theory

Generic explanations

Reflective knowledge

Descriptive

Aimed at high empirical validity

Underpinning academic management studies

Applied Research and Theory

Practical recommendations

Shaping knowledge

Normative

Aimed at practical viability and efficacy

Underpinning practitioner training

Role of Executive Managers

20th century

close to company and stay longer

contracts do not restrict working hours, offer overtime or special protection

role to balance interests of stakeholders

21st century

more likely to be made redundant than other employees

tenure with one company has declined

Compensation via shares

Role to satisfy shareholders over stakeholders

Managers vs Professionals

Professional Work

focus on content and results of work

work often chosen for intellectual stimulation

quick feedback possible

work carried out alone or in small teams

fairly independent

Management

Gradual results and achievement

not always concrete outcomes

control of small details

not necessarily of interest to specialists

embedded in complex set of relationships with superiors, peers and subordinates

Types of Management Knowledge

Explicit - formally expressed and codified

Tacit - intuitive, informal, acquired through experience

Typical Management Fashions

Change management models - BPR

Production systems - JIT, TQM

Organisation designs - matrix, lean management

Management concepts - excellence, corporate culture, innovation, creativity

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