6 chapter Economics

1. 1Ishikawa chart includes:

   1. AList of tasks
   2. BYes/No questions
   3. CCriteria (factor)
   4. DStart
   5. EEffect
2. 2Which quality certification pertains to set of international standard on quality management and quality assurance?

   1. AISO 9000
   2. BISO 14000
   3. CISO 24700
   4. DISO 27000
   5. ENone of the above
3. 3Whose key contribution included the cause-and-effect diagram (fishbone diagram)?

   1. AKaoru Ishikawa
   2. BJoseph M. Juran.
   3. CArmand Feigenbaum
   4. DWalter Shewhart
   5. EGenichi Taguchi.
4. 4Which cost of quality involves the cost of preventing a defect from occurring?

   1. AAppraisal Costs
   2. BFailure Costs
   3. CFixing Costs.
   4. DPrevention Costs.
   5. EInternal Costs.
5. 5Which method for generating ideas is a tool used to organize data into logical categories?

   1. AAffinity Diagram
   2. BQuality Circles
   3. CInterviewing
   4. DBenchmarking
   5. EBrainstorming
6. 6Which of the following is a consequence of poor quality?

   1. Aall of the listed are correct.
   2. Bloss of business
   3. Cliability
   4. Dproductivity
   5. Ecosts
7. 7Which of the following is true of the benefits of good quality?

   1. Aenhanced reputation for quality
   2. Breduced productivity
   3. Clower liability cost
   4. Dhigher liability cots
   5. Eenhanced reputation for quality and lower liability cost
8. 8What are the three costs that are associated with quality?

   1. AAppraisal costs, Prevention costs, Labor costs.
   2. BAppraisal costs, Prevention costs, Internal Failures costs.
   3. CAppraisal costs, Prevention costs, Total Costs.
   4. DAppraisal costs, Prevention costs, Overhead cost.
   5. EAppraisal costs, Prevention costs, Failure costs.
9. 9What is the Japanese term for continuous improvement?

   1. AIshikawa
   2. Bfishbone
   3. Cfishbone and Ishikawa
   4. DNone of the above
   5. Ekaizen
10. 10Which basic quality tool is focused on resolving the most important problem?

    1. AScatter diagram
    2. BControl chart
    3. CPareto analysis
    4. DCause-and-effect diagram
    5. EFishbone diagram

11. 11One of the things Designers should consider when making a product is…

    1. ACustomer preference
    2. BCompany Costs
    3. CProduction capabilities
    4. DAll of the Above
12. 12Which one of these is a tool for gathering data?

    1. AControl chart
    2. BFishbone diagram
    3. CScatter diagram
    4. DFlowchart
    5. EChecksheet
13. 13Which one of these is a tool for problem solving?

    1. ACause-and-effect diagram
    2. BHistograms
    3. CScatter diagrams
    4. DControl charts.
    5. EBenchmarking
14. 14What is Six Sigma best defined as:

    1. AA business process for improving quality, reducing costs and increasing customer satisfaction
    2. BA Japanese term for continuous improvement
    3. CFramework for problem solving and improvement activities
    4. DA diagram of the steps in a process
    5. ENone of the Above
15. 15What is known as performance, aesthetics, special features, conformance, reliability, durability, perceived quality, and serviceability?

    1. Adimensions of quality
    2. Bquality of design
    3. Cquality of conformance
    4. Dreturn on quality
    5. EDeming prize
16. 16Which technique uses groups of people to share thoughts and ideas without any criticism?

    1. AProcess Improvement
    2. BBenchmarking
    3. CBrainstorming
    4. DInterviewing
    5. E5WH2
17. 17Benchmarking uses which of the following to improve standards?

    1. ALarger companies
    2. BSmaller companies
    3. CIndustry Leaders
    4. DCompetitors
    5. ESuppliers
18. 18Which methods asks 7 questions to improve processes?

    1. AAffinity Diagram
    2. BQuality circles
    3. C5W2H
    4. DBenchmarking
    5. EBrainstorming
19. 19Control charts have which of the following features?

    1. ATabulated categories
    2. BDiagrams
    3. CLower control limits
    4. DUpper control limits
    5. ELower and Upper control limits
20. 20A Scatter diagram is useful when there is

    1. AOne variable
    2. BCorrelation between variables
    3. CMultiple variables
    4. DNO Correlation between variables
    5. EVariation
21. 21What is the correct definition of an appraisal cost?

    1. Acost of preventing defects from occurring
    2. Bcost caused by defective parts or products or by faulty services
    3. CAn approach that evaluates the financial return of investments in quality
    4. Dcost of activities designed to ensure quality or uncover defects
22. 22Which quality tool can be useful in getting a sense of the distribution of observed values?

    1. Acheck sheet
    2. Bscatter diagram
    3. Ccontrol chart
    4. Dhistogram
    5. Eflow chart
23. 23Which of the following is NOT a dimension of quality?

    1. APerformance
    2. BDurability
    3. CAesthetics
    4. DInvestment
    5. EConformance
24. 24A statistical chart of time-ordered values of a sample statistic is a:

    1. ACause-and-effect diagram
    2. BControl chart
    3. CFlowchart
    4. DCheck sheet
    5. EScatter Diagram
25. 25What question is not included in the 5W2H approach?

    1. AWhat
    2. BWhy
    3. CWhere
    4. DWhen
    5. EWhich
26. 26A set of international standards for assessing a company's environmental performance is

    1. AISO 24700
    2. BIEC 24700
    3. CISO 9000
    4. DISO 14000
27. 27Which tool uses a diagram of the steps as a visual representation of a process?

    1. APDSA Cycle
    2. BFlow Chart
    3. CCheck Sheet
    4. DHistogram
    5. EScatter diagram
28. 28Which quality tool uses a technique for classifying problem areas according to degree of importance, and focusing on the most important?

    1. APareto Analysis
    2. BScatter Diagram
    3. CControl Chart
    4. DHistogram
    5. ENone of the above

Descripción

Test sobre 6 chapter Economics, creado por Anonymous . el 17/12/2019.

Autor

Anonymous .

Idioma

English

Visitas

12

Valoración

Aún sin valoraciones

Valora este test

Valora este test

Más sobre Quality Management and Control