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Employee Communications

lucy.allison 11 preguntas

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Preguntas del test (11)

  1. 1Who claimed that 42% of employees felt they were not well informed of changes within they're organisation?
    1. ATruss et all, 2006
    2. BL'Etang, 2005
  2. 2According to Fitzpatrick & Valskov (2014) WIIFM, what questions will employees have regarding change?
    1. AHow will this affect me? Is it going to hurt? Will I lose my job? Whats your hidden agenda?
    2. BWill I get a pay rise? Will my position change? How will this affect me? Are you telling the truth?
  3. 3In which year did L'Etang say that 'employees are too often treated as a single public'?
    1. A2012
    2. B2005
    3. C2007
  4. 4In Roger D'Aprix's Communication Plan when employees ask 'What is my job?' management should....
    1. AExplain job responsibilities and performance expectations.
    2. BDescribe key job role and importance to the organisation.
    3. CExplain work results and how individual employee contributions made a difference.
  5. 5In Roger D'Aprix's Communication Plan when employees ask 'How am i doing?' management should...
    1. APromote initiative and involvement, encourage open communication.
    2. BExplain job responsibilities and performance expectations.
    3. CProvide performance feedback and coaching.
  6. 6In Roger D'Aprix's Communication Plan when employees ask 'Does anyone care?' management should...
    1. ADescribe company goals and strategies.
    2. BAddress concerns, formal appraisals/reviews.
    3. CExplain work results and how individual contributions made a difference.
  7. 7In Roger D'Aprix's Communication Plan when employees ask 'How is my unit doing?' management should...
    1. APromote initiative and involvement, encourage open communication.
    2. BExplain job responsibilities and performance expectations
    3. CExplain work results & how individual employee contributions made a difference.
  8. 8In Roger D'Aprix's Communication Plan when employees ask 'Where are we heading?' management should...
    1. ADescribe company goals & strategies.
    2. BExplain work results & how individual employee contributions made a difference.
    3. CPromote initiative and involvement, encourage open communication.
  9. 9In Roger D'Aprix's Communication Plan when employees ask 'How can I help?' management should...
    1. APromote initiative and involvement, encourage open communication.
    2. B Address concerns, formal appraisals/reviews.
    3. CProvide performance feedback and coaching.
  10. 10In which year did Roger D'Aprix develop his Communication Plan?
    1. A1964
    2. B1982
    3. C2002

Información

Descripción
Test sobre Employee Communications, creado por lucy.allison el 21/04/2015.
Idioma
English
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