chapter 2 quiz

1. 1Cory often felt belittled by comments her boss made. On multiple occasions, her boss criticized Cory’s work in front of the entire department, making her feel like a target. This is an example of a hostile environment

   1. AVerdadero
   2. BFalso
2. 2Corporate social responsibility refers to the laws and regulations that govern the conduct of business.

   1. AVerdadero
   2. BFalso
3. 3Hasan, a sales assistant for a chain of walk-in clinics, discovers his boss is intentionally overcharging the government for health care services. He knows his boss’s actions are wrong. Hasan’s concerns come from an ethical perspective.

   1. AVerdadero
   2. BFalso
4. 4The terms social responsibility and ethics can be used interchangeably.

   1. AVerdadero
   2. BFalso
5. 5Corporate citizenship does not include the activities and organizational processes adopted by businesses to meet their social responsibilities.

   1. AVerdadero
   2. BFalso
6. 6The right to choose ensures that

   1. Aconsumers enjoy fair treatment if they voice complaints about a purchased product.
   2. Bconsumers enjoy the freedom to review complete information about a product before they buy it.
   3. Cconsumers do not have to pay service taxes
   4. Dconsumers have access to a variety of goods and services at competitive prices.
   5. Econsumers’ interests will receive full and sympathetic consideration when the government formulates policy.
7. 7Ricardo observes his coworker stealing reams of printer paper to take home. In deciding whether or not to report this behavior, what must he do first?

   1. Aseek guidance from his spouse
   2. Bdiscuss the situation with other colleagues
   3. Cconfront the colleague about the situation
   4. Ddiscuss the situation hypothetically with his manager
   5. Eevaluate the ethics of his choice and decide whether to ask for guidance
8. 8Which of the following statements about business relationships is false?

   1. AManagers in particular, because of the authority of their position, have the opportunity to influence employees’ actions.
   2. BIf the methods that managers use to help the organization achieve objectives and fulfill responsibilities are effective, then it is okay if they compromise some employee rights.
   3. CThe behavior of businesspersons toward customers, suppliers, and others in their workplace may generate ethical concerns.
   4. DOrganizational pressures may encourage a person to engage in activities that he or she might otherwise view as unethical.
   5. EEthical behavior within a business involves keeping company secrets, meeting obligations and responsibilities, and avoiding undue pressure that may force others to act unethically.
9. 9Sophie lobbies government agencies and encourages friends, family, and coworkers to boycott companies whose actions are irresponsible or harmful. This is called

   1. Aconspicuous consumption.
   2. Bcivil rights.
   3. Cthe right to choose.
   4. Dprotectionism.
   5. Econsumerism.
10. 10Which of the following is true about the role of the Federal Trade Commission’s Bureau of Consumer Protection?

    1. AIt protects consumers against unfair, deceptive, or fraudulent practices.
    2. BThe Division of Enforcement investigates consumer violations of laws.
    3. CIt protects companies from unfair consumer demands.
    4. DIt is divided into three divisions.
    5. EIt doesn’t investigate unfulfilled holiday delivery promises by online shopping sites or scholarship scams.

11. 11Many people are under the impression that misconduct is more rampant than it really is because the mass media

    1. Afocus more on misconduct than good ethical conduct.
    2. Bfocus more on good ethical conduct than misconduct
    3. Cfocus equally on misconduct and good ethical conduct.
    4. Drarely report on the ethical conduct of businesses.
    5. Esupport businesses by giving the public the impression that misconduct is not widespread.
12. 12Which of the following is a reason why a code of ethics is important?

    1. AIt provides an individual approach to dealing with ethical decisions.
    2. BIt alerts employees about important issues and risks to address.
    3. CIt negates the need to have systems for reporting or places to go for advice when facing an ethical issue.
    4. DIt serves as an internal document, which is not shared with the public, suppliers, or regulatory authorities.
    5. EIt negates the need to evaluate and improve ethical decision making.
13. 13Andy runs out of time to create a marketing plan for his company. He downloads a sample marketing plan he finds online decides to submit it as his own work. This example relates to

    1. Abribery.
    2. Binspiration.
    3. Cbullying.
    4. Dplagiarism.
    5. Econflict of interest.
14. 14________ involves the interaction among nature and individuals, organizations, and business strategies and includes the assessment and improvement of business strategies, economic sectors, work practices, technologies, and lifestyles so that they maintain the health of the natural environment.

    1. AConsumerism
    2. BDualism
    3. CBiodiversity
    4. DPhilanthropy
    5. ESustainability
15. 15A former executive of British Airways was indicted for accepting ________ in the form of $5 million in payments from an airport contractor in exchange for helping the ground handling company win contracts.

    1. Astipends
    2. Bgrants
    3. Crecompenses
    4. Dbribes
    5. Eemoluments
16. 16The warning on a case of beer about the health implications of consuming alcoholic beverages is an example of which element of fairness and honesty?

    1. Arelationships within a business
    2. Bcommunications
    3. Cconflict of interest
    4. Dthe right to be heard
    5. Eenvironmental issues
17. 17Jumps & Hops Beer Co. notices competitors talk about using wind energy. Although Jumps & Hops does not use any alternative energy solutions, it decides to add “fueled by wind energy” to its packaging to see if it increases sales. What activity is the company engaging in?

    1. Agreen marketing
    2. Bcorporate citizenship
    3. Cgreenwashing
    4. Dbullying
    5. Ewhitewashing
18. 18Which of the following statements is true regarding business ethics and social responsibility?

    1. AAll unethical actions are also illegal.
    2. BThe concerns of what is legal and ethical do not change over time.
    3. CCompanies can be both profitable and socially responsible.
    4. DThe terms social responsibility and ethics should be used interchangeably.
    5. EProfitable businesses do not consider their social responsibility.
19. 19Lucia acknowledges her role in supporting ethics and compliance, clearly communicates company expectations for ethical behavior to her employees and makes sure there are processes in place to educate all managers and supervisors about the company’s ethics policies. Lucia also trains managers and employees on what to do if an ethics crisis occurs. This exemplifies

    1. Abusiness regulation.
    2. Bsocial responsibility.
    3. Ctone at the bottom.
    4. Dtone at the top.
    5. Etone throughout the company.
20. 20Business ethics refers to

    1. Athe act of taking someone else’s work and presenting it as your own without mentioning the source.
    2. Bthe extent to which businesses meet the legal, ethical, economic, and voluntary responsibilities placed on them by their stakeholders.
    3. Cthe principles and standards that determine acceptable conduct in business organizations are referred to as.
    4. Dpayments, gifts, or special favors intended to influence the outcome of a decision.
    5. Ea business’s obligation to maximize its positive impact and minimize its negative impact on society.

Descripción

Business/Economics Test sobre chapter 2 quiz, creado por Ashton Calvin el 21/04/2022.

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Ashton Calvin

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