Test
Management: COMMUNICATION
Este test tiene tipos de pregunta que se abren en el reproductor de siempre.
Preguntas del test (12)
1Communication
- Ais the exchange of information between people
- Bis good as long as you get your say
- Cinvolves a sender and a receiver
- Dmust be clear and understood
2Downward communication involves giving information to someone younger than you.
- AVerdadero
- BFalso
3Feedback involves management looking for the opinions of customers or staff
- AVerdadero
- BFalso
4An autocratic leader will usually look for feedback
- AVerdadero
- BFalso
5Businesses communicate exterally with
- ACustomers
- BInvestors
- CSuppliers
- DSociety
- EProducers
- FAll of the above
6Upward communication improves staff morale
- AVerdadero
- BFalso
7Ann is talking with John from the IT department about the new product line. Ann is finding it difficult to understand what he is talking about because she does not understand some of the technical terms he is using. She is in a rush to the next meeting. John wants to give her all the information so that he doesn't have to reschedule another meeting with her. Ann is too busy to take notes.
Check the barriers to communication in the above scenario.- ALanguage
- BAuthority
- CNoise
- DTime
- ENo record
- FInformation Overload
8A report is an example of visual communication. E.g. Contract of Employment
- AVerdadero
- BFalso
9The Treasury of the meeting is responsible for taking the minutes of the meeting.
- AVerdadero
- BFalso
10Sales in the company are falling and the manager has to make two redundancies. Select the most appropriate form of communicating this to the employee.
- AStaff Meeting
- BMemo
- CLetter
- DFace-to-face meeting
11 Computers need a [blank_start]modem[blank_end] to communicate with other computers through the telephone lines
- Amodem
12Every [blank_start]Public[blank_end] Limited Company must hold a general meeting of all its [blank_start]shareholders[blank_end].
- APublic
- Bshareholders
Información
- Descripción
- LC Business: Unit 3
- Autor
- Ciara Mooney
- Idioma
- English
- Visitas
- 52
- Etiquetas
- Valoración
- Aún sin valoraciones Valora este test