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Test

Organising and Leading Chapter 8 & 9

Gareth Gouws 14 preguntas

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Preguntas del test (14)

  1. 1Which statement is true? (Leading)
    1. AOrganisations need managers more than leaders
    2. BLeadership is one of four management functions
    3. CAll managers are leaders and all leaders are managers
    4. DManagers and leaders do not have the same sources of power
  2. 2Which statement is false? (Leading)
    1. ALeadership is about bridging the gap between formulating plans and achieving goals
    2. BThe behavioural approach to leadership focuses on how leaders should behave in a specific situation
    3. CAccording to Fiedler's theory of leadership, how well a leader's style fits the situation determines his/her effectiveness
    4. DHouse developed the path-goal theory
  3. 3The variables that determine an individual's work performance are... (Leading)
    1. AMotivation and Ability
    2. BMotivation, Authority and Resources
    3. CResponsibility, Motivation and Resources
    4. DAbility, Motivation and Resources
  4. 4Group ______ influences the group's adherence to group performance (Leading)
    1. Asize
    2. Bcomposition
    3. Cleadership
    4. Dcohesiveness
  5. 5After managers had informed employees by email of a new retirement policy they plan to institute, the employees demanded a question-and-answer session with management. This represents the _______ step in the communication process. (Leading)
    1. Aencoding
    2. Bmessage
    3. Cfeedback
    4. Ddecoding
  6. 6Look at the statements below. (Organising)

    i. The transfer time between tasks may decrease.
    ii. Workers performing small and simple tasks will become very proficient at each task.
    iii. Specialisation may lead to absenteeism and lower quality of work.
    iv. When an employee who performs a highly specialised job is absent or resigns, the cost of training a replacement is high
    v. The more narrowly defined a job is, the easier it is to develop specialised equipment to assist with that job

    Now select the combination of statements that are all benefits of specialisation
    1. Ai. ii.
    2. Bi. ii. v.
    3. Ciii. iv. v.
    4. Div. v.
  7. 7Mrs Mabula, the operations manager of a large organisation, decides to remove some controls from the jobs that her subordinates perform, to delegate more authority to subordinates and to structure the work in complete work units. Mrs Mabula is implementing... (Controlling)
    1. AWork teams
    2. BJob enlargement
    3. CJob enrichment
    4. DJob rotation
  8. 8In ____ horizontal and vertical authority lines occur in the same organisational structure so that project managers and functional managers both have authority
    1. Aproduct departmentalisation
    2. Bcustomer departmentalisation
    3. Ca matrix organisational structure
    4. Dlocation departmentalisation
  9. 9Which of the following is a characteristic of formal authority in an organisation?
    1. AFormal authority is vested in people
    2. BFormal authority is accepted by subordinates
    3. CFormal authority flows down the horizontal hierarchy of an organisation
    4. DFormal authority cannot be delegated to lower levels of management
  10. 10Read the list of factors below.

    i. The environment in which an organisation operates
    ii. The strategy of the organisation
    iii. The competence and role of staff
    iv. The organisational culture
    v. The size of an organisation

    Now select the combination of factors that influence organisational structure
    1. Ai. ii.
    2. Bi. ii. iii. iii. iv.
    3. Cii. iv. v.
    4. Diii. v.

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Organising and leading
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